It’s important to set boundaries — learn to say “no” — to protect your mental and emotional health. Here are tips on knowing what boundaries are appropriate, how to speak confidently and how to offer alternative options.
In November 2024, OMB released a memo clarifying that the Paperwork Reduction Act (PRA) does allow usability testing and offering guidance on complying. The criteria can be confusing, though, so let’s talk about what’s required.
Meetings: love them or hate them, they are a critical part of how work gets done, and frankly – they’re not going anywhere. But we’re all busier than ever, and calendars are maxed out. It’s time to audit and streamline your meetings so everyone who attends is making the most of their time. Mary Abbajay,Read… Read more »
The Plain Language Act is only one part of making government policies easier to understand. Learn how to make policies resonate with the public.
In this video interview, Docusign’s Michael “M.J.” Jackson describes how a focus on omnichannel communications can result in higher constituent satisfaction and deliver improved outcomes.
Your best ideas may not be your own — and that’s a strength. Discover how collaboration and crowdsourcing in public institutions are driving innovative solutions by tapping into diverse perspectives and collective brainpower.
Discover how workplace culture issues could be costing your organization millions. From exclusive cliques to high turnover rates, learn the hidden dangers lurking in your office and the powerful strategies to transform your workplace. Don’t let your bottom line suffer – Find out why and how to stop the talent drain! Click to read the… Read more »
Incorporating AI into your agency tasks, processes, systems and culture can be difficult. You need a robust understanding of AI use cases, holistic implementation of AI solutions, and skilled human oversight of AI outputs.
Learn more about the security considerations agencies need to keep in mind as they continue to adopt video conferencing solutions.
Section 508 requires that all government communications and information are accessible to people with disabilities. But what happens outside official communications is also crucial for accessibility.