The significant progress the HR industry has made in developing and leveraging social and digital technologies was clearly evident at this year’s HR Technology Conference in Chicago – especially in the Expo Hall. Not only were new technologies highlighted in the products and services offered by vendors, they were also integrated throughout the entire experience.Read… Read more »
Post Highlights Peter Sims gave Keynote at GovDelivery’s Annual Event Innovation takes iterations, we need to take affordable risks, take small bets Failure is OK, as long we are learning Leadership models are changing – and often intersect with emerging technology This morning I attended GovDelivery’s annual event, Digital Government: The Transformative Power of Communications.Read… Read more »
I watched Amanda Todd’s tragic video message today. Exactly one month and eight days after it was first posted and only five days after she committed suicide. Words can’t possibly express how it makes me feel. But that’s irrelevant anyway. What’s far more important than expressing our feelings and condolences in my opinion is whatRead… Read more »
By BobGourley With this post I want to lay out a way rap music is going to forever change the world of enterprise IT. Rap will have this impact on IT in many enterprises, but one of the biggest impacts, I predict, will be on the US Intelligence Community and in DoD. First some backgroundRead… Read more »
Tourism Australia, state and territory tourism agencies and many regions and cities are now using social media to promote their location (their brand) to potential tourists. Using the traditional approach, these accounts are managed by professionals employed by agencies and tourism bodies, communicating with official approved messages. However other countries have begun to explore theRead… Read more »
I’ve worked with online communities in one form or another for most of the past 15 years. They’re a powerful thing. And, through the use of social media tools and social networks empowered by hyperconnectivity, they have the capacity to make a significant difference in the world. So, why are so many people (especially theRead… Read more »
Over the last month or so, I’ve had the chance to teach a handful of workshops on creating a comprehensive communications strategy – one that combines both traditional approaches with the use of social media and mobile engagement activities. Below is the slide deck from my workshop for the National Conference of State Legislatures‘ SuperRead… Read more »
Governments are starting to realize the importance of responsive design in their web experiences. For those that don’t know, Responsive web design (thanks wikipedia) is an approach to web design in which a site is crafted to provide an optimal viewing experience—easy reading and navigation with a minimum of resizing, panning, and scrolling—across a wideRead… Read more »
Two years ago the Knight Foundation launched their Tech for Engagement Initiative. The idea was simple, they wanted to answer the question, can technology accelerate the capacity of citizens within a community to engage in their civic life in an easier and more effective way? The question seems fairly straightforward. But as the Knight Foundation’sRead… Read more »
The more I’ve thought about Citizen Experience — with its goal of reconsidering and improving the experience citizens have when they interact with government, both on and off the web — the more I find myself coming back to the same thought: we really need a list of all those points of interaction. I recognizeRead… Read more »