Communications

What do leadership, writing, and charity have to do with performance?

I had the opportunity last night to attend an event put on by 826DC. In their own words “826 centers offer a variety of inventive programs that provide under-resourced students, ages 6-18, with opportunities to explore their creativity and improve their writing skills. We also aim to help teachers get their classes excited about writing.Read… Read more »

Rainmaker 16 – LinkedIn: Your Personal Publicist

Do you show up at your best for other 175 million LinkedIn members?Many posts have been written about developing your profile and contact information for the ‘yellow pages’ of the professional community – the top part of your LinkedIn page. While this is important and you must build a strong profile and history, it isRead… Read more »

Government tops the list of effective email marketers

For all the claims of government communication being expensive or ineffective compared to the private sector, government has topped the Vision 6 Email Marketing Metrics Report for January – June 2012. Vision 6, an email marketing company based in Queensland, has reported on the email marketing effectiveness of Australian companies and agencies for the lastRead… Read more »

5 Core Customer Service Values

Post Highlights GovLoop is Celebrating Customer Service Week Customer Service is challenging yet, critical for the public sector 5 Core Customer Service Values: Empathy, Patience, Passion, Persistence, Desire to Improve This week we have been celebrating customer service at GovLoop, we’ve had a lot of great posts, comments and ideas on GovLoop celebrating the week.Read… Read more »

Open Source in the Public Sector: Redefining How Government Delivers Digital Services

Post Highlights Open Source technology is changing how government delivers services Join Acquia at: Open Source in the Public Sector: Redefining how Government Delivers Digital Services Opportunity to network, collaborate and share knowledge with government peers – register here Next week Acquia will be hosting the event, Open Source in the Public Sector: Redefining howRead… Read more »

Join Our Study: GovLoop End of Year State of Government Technology Survey

Post Highlights Take the GovLoop State of Government Technology Survey Help develop a community based resource Your chance to help peers work through common challenges Join Us: GovLoop State of Government Technology Survey We at GovLoop need your help. We are working on our end of year State of Government Technology report and need yourRead… Read more »

Making APIs for government data – should agencies do this or leave it to third parties?

APIs (Application Programming Interfaces) are a technique for interacting with data (usually on the web) which liberates users from relying on particular applications or having to do complex programming to reuse the data in interesting ways. Unfortunately few government agencies go the extra distance to release their data with an API, instead using specific dataRead… Read more »

Can collaboration help you do your job better? — Part 1

The Labor Department’s Office of Disability Employment hosted a webcast, Policy Development Think Tank Webcast: New Strategies for Successful Collaboration, as part of the ePolicyWorks initiative. DorobekINSIDER’s Chris Dorobek hosted the panel. The panelists outlined their perspectives on the use of new and innovative open government strategies for policy developments. On the Panel: GB: GadiRead… Read more »