Post Highlights Open Source technology is changing how government delivers services Join Acquia at: Open Source in the Public Sector: Redefining how Government Delivers Digital Services Opportunity to network, collaborate and share knowledge with government peers – register here Next week Acquia will be hosting the event, Open Source in the Public Sector: Redefining howRead… Read more »
Post Highlights Take the GovLoop State of Government Technology Survey Help develop a community based resource Your chance to help peers work through common challenges Join Us: GovLoop State of Government Technology Survey We at GovLoop need your help. We are working on our end of year State of Government Technology report and need yourRead… Read more »
2 weeks ago we welcomed baby Ressler into the world. As one imagines, it’s a stressful time in the hospital and we had to spend a couple extra days for a potential scare that turned out fine. In general, we had great customer service during our stay so I wanted to share 4 elements ofRead… Read more »
I decided I was going to read a book a week every couple of weeks for a year, here’s a quick review of this week’s book. You can see the ongoing list here. Basic Info Trust Me I’m Lying: Confessions of a Media Manipulator by Ryan Holiday Why I read it A buddy of mineRead… Read more »
APIs (Application Programming Interfaces) are a technique for interacting with data (usually on the web) which liberates users from relying on particular applications or having to do complex programming to reuse the data in interesting ways. Unfortunately few government agencies go the extra distance to release their data with an API, instead using specific dataRead… Read more »
The Labor Department’s Office of Disability Employment hosted a webcast, Policy Development Think Tank Webcast: New Strategies for Successful Collaboration, as part of the ePolicyWorks initiative. DorobekINSIDER’s Chris Dorobek hosted the panel. The panelists outlined their perspectives on the use of new and innovative open government strategies for policy developments. On the Panel: GB: GadiRead… Read more »
This is National Customer Service Week, and I hope you (yes, you!) take a few minutes to think about what you’ve done to help your customers lately. Did you do a great job answering that email? Super! Did you suggest an improvement to the website that made it easier for customers to find a topRead… Read more »
You step up to do the same thing you’ve done a million times before. You’re good! It always worked like magic. But something is different about this time. It’s not working. What gives? If whatever you have to do depends on a team, maybe the team hasn’t gelled yet. Don’t ignore this critical step! AboutRead… Read more »
Sick of going to one government bureaucracy for a service only to get passed along to another and yet another? Wonder why government doesn’t communicate across agencies to provide a centralized service to you? Jared Gulian and his colleagues at the New Zealand Department of Internal Affairs are planning a solution for New Zealand. They’veRead… Read more »
There are numerous ways that one can participate in and pay tribute to the electoral process, but what’s really nice is how many of the keyholders seem to be involving the crowd in this current election. For example, the National Journal recently made a call for better questions for the presidential debates. Among the numerousRead… Read more »