“Every leader needs to be the star of their own reality show. You need to be able to be open and transparent at all times,” says Tom Fox the Vice President for Leadership and Innovation at the Partnership for Public Serivce. Fox told Chris Dorobek on the DorobekINSIDER program that leadership in the public sectorRead… Read more »
Recently, I was traveling between Richmond, Virginia and Washington, DC when my train was running a few minutes late. I knew that there was severe weather in the area, so I took to twitter to see if there were any delays and this is what I found: From this I was quickly able ascertain theRead… Read more »
Another good training event from GSA DIgital Gov’t University – 5 hours social media camp next Thursday Check it out Federal Social Media Camp Format: In–person Seminar Date: Thursday, June 28, 2012 Time: 10 AM–3 PM ET Location: GSA One Constitution Square Fee: Free Presenters: Justin Herman, GSALovisa Williams, U.S. Department of State, Social MediaRead… Read more »
GovLoop Research Report: Re-Imagining Customer Service In Government GovLoop is proud to announce our latest resource, The GovLoop Research Report: Re-Imagining Customer Service in Government. In this report, experts in the field provide best practices on how to improve customer service in government. Be sure to check out the report home page for all theRead… Read more »
The Next Generation of Government Training Summit 2012 held at the JW Marriot in Washington, D.C. July 26 -27, 2012 This OPM-approved training event, designed by and for emerging government leaders, provides: Training sessions mapped to OPM ECQs to develop the critical skills needed by rising leaders; Career advice from top senior government officials; BestRead… Read more »
With the news this week that Fairfax is following News Ltd in introducing paywalls to their major metro online news mastheads, organisations need to think deeper about their social media strategy. With a paywall strategy two things happen. Firstly a large number of people stop using the paywalled websites. For example it’s been reported inRead… Read more »
It’s about emergency planning and civil contingencies before you ask. I’m afraid however, this is not going to be a ‘read in 5 minutes’ blog post. I’m going to try, instead, to take you with me on my mind meanderings. Be patient. Grab a cup of coffee and a biscuit (just don’t bring the biscuitRead… Read more »
Over the last 25+ years in all sectors of the economy, we’ve been changing management/leadership structures, the tools and technologies to do the work, and the headcount of workers at all levels. Initially the changes had impact very quickly – on production or operations and on the bottom line or budget. As we continued toRead… Read more »
By Eric Diaz. Blog series originally posted at DK Web Consulting. It’s not just the private sector jumping on the social media bandwagon. Government agencies are using the robust Facebook platform to reach the public too. This is the first installment of three in a series about the US Department of Health and Human Services’sRead… Read more »
We’re talking maps — yes, really! People say a picture is worth 1,000 words. Well, maps are ways of making sense of data — perhaps the best example is if you needed to go to a hospital. If you had a list of addresses, it doesn’t mean that much. But put that data on aRead… Read more »