Communications

Keeping the Jargon Out of Public Communication

Every field has its specialized vocabulary, and public administration is no exception. There is value to this shorthand, commonly referred to as jargon. We can communicate more efficiently and readily identify kindred spirits. The disadvantages seep in when we use professional jargon for public consumption. When specialized language is used in articles or speeches writtenRead… Read more »

Federal Perspective: What a career in and around the federal government looks like

Welcome to a Special Edition of the DorobekINSIDER. Chris Dorobek is currently moderating a panel at Google’s Innovation Nation. Innovation Nation brings together 200 government CIOs to discuss and debate what the future holds for the work of government employees and to help CIOs transform their agencies with technologies that allow their employees to workRead… Read more »

Meet Textizen — A new way to get citizen feedback in the digital age

Welcome to a Special Edition of the DorobekINSIDER. Chris Dorobek is currently in New York City at the Personal Democracy Forum. The two day conference features 135 thought leaders who are at the nexus of technology, politics, government and social advocacy. Now in its ninth year, PDF has grown to become the city’s largest techRead… Read more »

Why Feds Don’t Need Rebranding – Part I

Does the Federal Government need to rebrand itself, as some have recently suggested, due to low public approval, politically-charged rhetoric, and negative stereotypes of Federal employees? I think not. Rather, I stipulate that: 1) Rebranding Feds is unnecessary and inadvisable at this time, and 2) There is no real “crisis” for Feds that warrants aRead… Read more »

PowerPoint Debate Continues

He is a financial manager, whose his job typically means supervising other salespeople and involves extensive use of presenting materials to people. He says, “As a manager or employer, I want people who are good at PowerPoints. It’s an essential skill. What do you think?” The above quote is from a colleague on Gov Loop.Read… Read more »

Stephen Colbert: Political pundit… And seasoned marketing/branding professional?

As of late, I’ve become a huge fan of The Colbert Report. I am interested in politics and media, which are Stephen Colberts biggest targets for satire, and he does a great job at making both look absurd. The right-wing political pundit’s show is full of memorable quotes, such as “Democrats lead in all theRead… Read more »

Customer Service For All

Organizations get feedback from a number of sources – email, social media, word of mouth, even from other employees. There is a strong tenancy to jump into action when a complaint is registered – all in the name of customer service. The urgency and energy spent to respond is almost obsessive in nature – weRead… Read more »

How one feds is making inroads on nuclear proliferation and is big data a fad or something more?

On today’s DorobekINSIDER We often talk about the challenges of government work — and one of the real challenges is measuring results. Today, we’re going to introduce you to somebody who works on one of the most challenging issues — nuclear proliferation. That work has made her a finalist for the Service to America MedalsRead… Read more »