Communications

5 Lessons from Italy

Last Thursday I spoke to 100 Italians in Rome at the Forum PA annual conference about Govloop, social media, and innovation in government. I got to wear one of those Janet-Jackson headsets and even had a translator (pretty surreal experience) ForumPA is basically their big IT annual event with over 8,000 attendees from Italy andRead… Read more »

6 Pitfalls to Workforce Planning – In the Beginning

Do you want to engage a worldclass workforce that delivers consistent successes to your organization both now and for the future? If your answer is “Not now” or “We’re not ready to move forward with this”, you’re probably one of the pivital pitfalls in your organization! Ah, but if your answer is “Yes”, first realizeRead… Read more »

Cybersecurity czar retires so what’s next? Insights from Karen Evans and Serving those who serve us — Warrior Foundation





 
On the program today for Tuesday May 22, 2012 Karen Evans, the OMB administrator for e-government and IT, talks about the departure of Howard Schmidt as the first White House cyber-security coordinator and we’ll talk about his replacement. We’re also going to start our series looking at groups that are helping Veterans — theRead… Read more »

GIS – Not Just for Programmers or Tech Savvy

Everyday there seems to be a new technology and new service that is being tested out. Many times, they involve geo-locational services as well, and running behind the scenes and helping to power the technology is Geographic Information Systems (GIS). GIS is not just for programmers or coders, there are dozens of applications of GISRead… Read more »

Customer Service Signature Initiative in Review: VA’s Blue Button

Nearly one year ago, President Obama released the Executive Order mandating agencies to improve how agencies deliver customer service. Each agency was required to announce a “signature initiative.” Now is a good time to look back at the impact of the Executive Order. If you head over to data.govloop.com you can find a full listingRead… Read more »

The Perfect Reason to Hire a Proofreader

Recently, I was speaking with a new client who had just spent 43 hours writing her federal résumé and SES narratives. She said after that long she felt like she was writing the same thing over and over, knew there were typos and grammar errors, and just could not fathom reading them for at leastRead… Read more »