Communications

On Listening

As toddlers, it’s one of the first things we learn how to do. Then we go off to Kindergarten and get years of practice. We listen to our teachers, our classmates, our music instructors, our coaches, and our clergy. We listen to our friends, neighbors, siblings, and teammates. Some of us even grow up listeningRead… Read more »

Standardising content across government (or why does every agency have a different privacy policy?)

Every government website serves a different purpose and a different audience, however there are also standard content every site must have and legislation and standardised policies they must follow. This includes content such as a privacy policy, legal disclaimer, terms of use, accessibility statement, copyright, social media channels, contact page, information publication (FOI) pages andRead… Read more »

Digital Communication Best Practices Guide Now Available

GovDelivery just released a new guide – Public Sector Digital Communication Management Best Practices: The Critical Role of Email – that details tips and strategies culled from more than 500 state, local, federal and international government organizations. Government Technology recently ran an articlewith some strategies from this guide. With all the buzz around social media,Read… Read more »

TSA destined to fail? Insights from former administrator Kip Hawley and why workplace culture is essential





 On today’s program for Monday May 21st, 2012
 The TSA is up against an almost impossible task — protecting more than 2 million travelers each day — but are they up for the task? We talk to the former TSA administrator Kip Hawley. To get the best talent — you need to match google,Read… Read more »

Is TSA mission impossible? Insights from their former administrator Kip Hawley

Since 2001 the Transportation Security Administration has had an almost impossible job — protect the 2 million people who fly in an out of US airports.
 But how effective is this beleaguered agency, and is it really keeping us safe from terrorism?
 Kip Hawley is the former TSA administrator and the author of a newRead… Read more »

Monday Morning News Kick Off: DOE Offers 3D Employee Training; GSA Wants to be “Government Savings Agent; and Cyber Chief Plans “Long Harley Ride”

Welcome to the Monday Morning News Kick Off post from the FedConnects blog. We hope you’ve had a restful weekend and are ready to be the smartest and most efficient government or contractor professional possible. Here’s all the actionable news you need to achieve these goals. Happy Monday! Department of Energy Offers Online Training toRead… Read more »

Taking email seriously

I’ve just written a wrap-up post over on the Mailcamp site about Thursday’s Mailcamp12 event at the NAO, which saw over 80 people discuss email marketing, newsletters and alerts with similarly smart folk from across and beyond the public sector. As I say there: For me, it felt like the conversation had moved on aRead… Read more »