Communications

Kindle Singles – Why Not Gov Singles?

E-books are changing the nature of books. Printing on paper is expensive while pixels are cheap. This means more books for more readers at a lower cost. An example of the change in books is Kindle Singles. These are short books or long-form journalism, depending on your perspective. Ranging in length from 5,000 – 30,000Read… Read more »

It Starts at the Beginning

This morning I attended GovLoop’s “Re-Imagining Customer Service in Government” conversation and was pleasantly surprised to hear about some of the successes agencies are having addressing President Obama’s April 2011 Executive Order 13571 – “Streamlining Service Delivery and Improving Customer Service“. Chris Dorobek moderated the hour long session which included the following expert facilitators: JoeyRead… Read more »

3 takes on suspensions and debarments and say goodbye to continuous improvements?





 On Today’s Program for Tuesday May 15, 2012
 Suspensions and debarments — it is the ultimate way if there are problems with a government contractor, but it can also wreak havoc to government contracting. A panel at the ACT-IAC Excellence in Acquisition conference recently, and we’ll hear highlights…
 Do more with less — weRead… Read more »

New IBM Report: A Manager’s Guide for Using Twitter in Government

This week IBM released a new report on Twitter use for government. The report, Working the Network: A Manager’s Guide for Using Twitter in Government, was written by Professor Ines Mergel, Professor at Syracuse University. Professor Mergel is currently an Assistant Professor of Public Administration at the Maxwell School of Citizenship and Public Affairs. TheRead… Read more »

Suspensions and Debarments — 3 perspectives — Why do they happen and are they necessary?

Joe Jordan is the President’s nominee to be the next administrator at the Office of Federal Procurement Policy. During his confirmation hearing Jordan was grilled on how he would improve agencies’ use of suspension and debarment against poorly performing contractors and how he would get a handle on the unknown number of contracts used throughoutRead… Read more »

Multiple Studies Show Social Media in Government on the Rise, Though a Reminder that Print Media is NOT Dead

The federal government is quickly changing its views on employee use of social media. In our Social Media in the Public Sector 2011 study, published last year, we found that only 19 percent of agencies banned the use of social networks in 2011, a sharp decline from 55 percent in 2010. Along these same lines,Read… Read more »

Breaking down the DATA Act, Why company culture matters and why the future of technology hinges on connections





 On today’s program for Monday May 14th, 2012:


 Follow the money — federal government style. We’ll take a look at the new Digital Accountability and Transparency Act. We’ll talk to the executive director of the Recovery, Accountability and Transparency Board, Michael Wood, about how you bring lessons learned from Recovery.gov to federal spending.
 Salary,Read… Read more »

Free Yourself from the Tyranny of Sharepoint

Sharepoint is a plague upon the American workforce. This ubiquitous piece of collaboration software has taught millions of people that Intranets are destined to be places where you can’t find anything. It doesn’t have to be this way, despite what Microsoft may have you believe. There are alternatives to Sharepoint that actually work in waysRead… Read more »