Communications

What’s Your Digital Community Engagement Score?

**This post is brought to you by CivicPlus – which has designed more than 1,100 local government websites serving 42 million citizens throughout North America*** Are you doing good at digital engagement? Poorly? How are you doing compared to your peers? Citizens everywhere are demanding better engagement with their local government. However, it can beRead… Read more »

NAGC Communications School Preview: Astronaut Mike Foreman, Carmageddon, Media Relations, Social Media, etc.

The upcoming NAGC Communications School will be my fifth in a row to attend and I am looking forward to the 2012 offering with great anticipation. This year’s theme, “Government Communicators-Telling America’s Story”, exemplifies the responsibility and challenge we face each day. As government communicators we must spread the word about the programs and servicesRead… Read more »

Democratizing Softwares: Bristol City Council’s Open Source Strategy Success Story

Last week I wrote about how “What Open Source & Open Standards means to Government and citizens” in response to the open standards consultation that is currently running until the end of April 2012. This time I’m going to bring to you one of those rare but truly inspiring case studies for open source inRead… Read more »

Why Do They Ignore My Email?

If you are asking yourself this question, I’m here to help. You Are Frustrated You have been sending your team email for a long time. Some people on the team are good at responding and others…well let’s just say they don’t seem to be as “on top of it”. You were talking about a specificRead… Read more »

SOCOM Networks, Satellite Tracking, and More

Today’s federal cybersecurity and information technology news round-up: The proposed Social Networking Online Protection Act (SNOPA) would make it illegal for employers to demand access rto social media accounts. More here. The Defense Advanced Research Projects Agency has requested proposals for automated tracking and identification solutions for satellites More here. The full report on theRead… Read more »

What I’ve been reading

I find this stuff so that you don’t have to. DIY.mySociety.org | Do It Yourself mySociety – a resource for anyone who wants to build copies of mySociety sites, anywhere in the World – MySociety make it easy to reuse their code. Welcome – The Data Journalism Handbook – This looks like it is aRead… Read more »

PR Pros and Wikipedia: Can They Ever Get Along?

All Wikipedia articles and other encyclopedic content must be written from a neutral point of view. This means that editors should avoid stating opinions as facts, avoid stating seriously contested assertions as facts, avoid presenting uncontested assertions as mere opinion, use non-judgmental language, and accurately indicate the relative prominence of opposing views. One can easilyRead… Read more »

The New Digital Divide: Thoughts for Leaders and Laggards

The digital divide has increasingly become about knowledge and adoption of new technologies rather than access. Which side of the divide are you on – are you a leader or a laggard? This post offers insights into the factors contributing to the growing chasm between those who have embraced and leveraged new technologies and thoseRead… Read more »