Communications

Why is no one talking about the ‘pink elephant’ in the room? Or are they?

So your organization is going through some type of change. How can lack of communication during times of change affect your productivity and profitability? More than likely your employees know what’s going on earlier than you may think. Actually, if your organization is currently going through a change, employees and customers are probably talking aboutRead… Read more »

Update on FAILFaire: Presenters Selected — C U May 7?

Far better is it to dare mighty things, to win glorious triumphs, even though checkered by failure… than to rank with those poor spirits who neither enjoy nor suffer much, because they live in a gray twilight that knows not victory nor defeat. – Theodore Roosevelt But all too often in government, another famous sayingRead… Read more »

Avoiding the Email Deluge, How to Guide for Gov’t PR and 25 Old Fart Rules for Millennials

Avoiding the Email Deluge, How to Gude for Gov’t PR and 25 Old Fart Rules for Millennials by GovLoop Insights On today’s program for Thursday May 5th, 2012: E-mail overload… we talked about this some earlier. Are there ways of avoiding the deluge. The importance of PR — and why PR matters 25 Old FartRead… Read more »

The Fundamentals of Government Procurement: Part IV

This week’s final April blog post addresses the last and most important of the four fundamentals underpinning an efficient and effective procurement system, sound requirements development. Sound requirements development is vital to delivering best value outcomes for government and the taxpayer. Sound requirements development increases competition and creates the framework for efficient and effective contractorRead… Read more »

Millennials listen up — 25 Old Fart Rules that you Need to Learn

Millennials — the tech savy, short attention spanned 20-somethings are entering the government workforce in record numbers. They’re often lauded as the tech saviors for the older, outdated workforce. But there are still a bunch of things these young employees can learn from their predecessors. Mark Babbitt is CEO and Founder of YouTern. He toldRead… Read more »

Government PR Flacks: Focus on the long-term relationships

Public relations is an evolving industry and it is interesting, especially in government, where there isn’t always an obvious sell to be made and rarely a profit to be earned. Steve Radick, Vice President at Cramer-Krasselt, joined Chris Dorobek on the DorobekINSIDER to talk about where the industry is headed. Social media has, in someRead… Read more »

Sponsorship opportunities for NCDD Seattle — sign on now for the most benefit!

Plans are underway for NCDD’s 5th National Conference on Dialogue & Deliberation, to be held October 12-14, 2012 at the Hyatt at Olive 8 in downtown Seattle, Washington. NCDD conferences bring together hundreds of the most active, thoughtful, and influential people involved in public engagement and group process work across the U.S. and Canada (andRead… Read more »

Guesting on #GovChat today

This week I am the guest on #GovChat, a Canadian operated weekly Twitter chat through PSLeader, featuring high profile public service and thought leaders from around the world. The chat starts at 10:00AM today for Aussie east coasters, 9:30AM in the middle and at 8:00AM if you’re in the west. For participants around the world:Read… Read more »

My thoughts on the Clerk’s 19th Annual Report to the Prime Minister on the Public Service of Canada

Even as an external consultant, every year I very much anticipate the Clerk’s Annual Report. It’s usually full of solid guidance quotes and it gives a good sense of some of the challenges faced in the prior year (albeit carefully written). This year, my favourite excerpts are as follows: “…the traditional relationship between government andRead… Read more »

Social Media Defined

Once in a while I like to go back to the basics. A while back I wrote a post clarifying the meaning of the word “marketing” and corresponding terms such as social marketing, social media marketing, and social media engagement. The key problem I see now is people using the broad term “social media” whenRead… Read more »