Communications

The Digital Engagement Cookbook

Had a silly-busy week this week so only just now getting the chance to blog this. On Tuesday we launched the Digital Engagement Cookbook – an online database of online engagement methods. Kind of Digital were paid and supported by Consumer Focus to create the database, and I brought in some help. Fraser Henderson fromRead… Read more »

What is Government’s Role in Community Events?

Once again I’ve been intrigued by the similarities between online and offline communities with the topic this time focusing on the handling of community events. And I wonder how much the “real” and “virtual” communities can learn from each other. If you work for a city, your experience is probably very similar to mine –Read… Read more »

Help an agency out: spread the word that we want photos taken on Earth Day

Ok, here’s the deal. We at EPA are running several social media engagement projects around Earth Day (April 22), and most are off to a good start. But we’re doing one thing actually on Earth Day itself: trying to capture a moment in time. Specifically, we’re asking people to submit a photo they take onRead… Read more »

The PRECISE Act, Law Enforcement Data Exchange, and More

Today’s federal cybersecurity and IT news: The Promoting and Enhancing Cybersecurity and Information Sharing Effectiveness Act of 2011 (The PRECISE Act) passed the House Homeland Security Committee though members had concerns over whether it was sufficient. More here. The Department of Homeland Security and Department of Justice discussed information sharing through N-DEx, the FBI’s nationalRead… Read more »

Frequently Asked Questions for Gov 2.0: How do we handle negative comments from citizens?

One of the biggest concerns agencies have when considering social media engagement is how they handle negative comments from participants – ranging from abuse and bullying through to criticism of agencies and party politicking. Of course these kinds of conversations may already be going on about an organisation online – through forums, blogs, social networksRead… Read more »

Keen on Green: The US Forest Service Holds a Model Sustainability Conference

By Lance Simon and Judith Nielsen http://gov.icohere.com It was a conference with a conscience. The title: The Sustainable Operations Summit. The objectives: Highlight sustainable operations occurring throughout the Agency, integrate more of them into existing programs, and dialogue with other agencies and partners about how to collectively further sustainability goals. The topics: biodiesel infrastructures, theRead… Read more »

Be a Force of Nature

NOAA and FEMA are partnering on a public education campaign kicking off during the first National Severe Weather Preparedness Week, April 22-28. This is more than your routine public safety/awareness effort. Aimed at improving the way people respond to severe weather warnings, campaign planners are embracing social science principles to encourage people to take appropriateRead… Read more »

Top 5 Traits of a Great Infographic

Infographics have become an extremely powerful way for government agencies to quickly and efficiently synthesize complex data for citizens. In terms of data, you typically have people in two camps – the folks who want to see the raw data file and manipulate data accordingly and then the people who want to find information quicklyRead… Read more »