Communications

Why Morale Matters, Proving Gov’s Innovative Abilities and One Gov’t Worker Taking Nevada by Storm

Managing Morale, Government Catalyst for Innovation and Gov’t employee making a difference in Nevada by GovLoop Insights On today’s program for Monday April 16th 2012: With all that is happening out there — GSA, now the Secret Service… we’re going to talk about how the moral in your organization. How is it these days? ClearlyRead… Read more »

Govbytes: Maryland employers banned from requesting Facebook credentials

In a move which adds to the national debate over whether it should be lawful for employers to ask applicants for Facebook passwords — and ends it in Maryland — the state last week became the 1st to ban the practice. Facebook also recently took a stand against employers requiring passwords during the hiring process.Read… Read more »

Social sentiment matters!

Social sentiment matters — customer opinions, attitudes, and emotions — rants and raves that affect corporate reputation, provide valuable market and brand insights, and help you understand and engage with customers. Yet there are too many low-grade tools out there. Sentiment analysis done right is about much, much more than simply scoring tweets and reviews.Read… Read more »

The Good Workplace Snitch

“This place is a hell hole. If I had a car today I would up and quit.” This was a real Facebook post, though not too uncommon, and shared by a social network “friend” with their mutual employer! Facebook “snitching”, as it’s been coined, has prompted a lot of discussion among HR professionals who areRead… Read more »

Continuous Improvement Is About Engaging Employees

Not very long ago Honeywell was a troubled company. Several years ago Honeywell changed how it operated by focusing on continuous improvement and engaging all levels of employees. The new management approach, which also involved the implementation of Six Sigma has had a positive impact. Every department in Honeywell, including the smallest shop-floor unit startsRead… Read more »

Addressing Frequently Asked Questions on Gov 2.0: Will we receive feedback from a representative sample of the community via online consultation techniques?

I’ve decided to write a series of Frequently Asked Questions (FAQs) posts to address some of the ‘persistent’ questions related to social media and Government 2.0 I get asked. These are questions I have been asked time and time again by various groups around Australia and overseas during presentations and meetings. The first question IRead… Read more »

Public Works Puzzles

Lately I’ve been working on developing some educational coursework related to the public works field. Through this effort I’ve come across some interesting online tools that can be used for educational purposes. One of these tools, Jigzone, takes a photo and turns it into a jigsaw puzzle. As an example, I’ve started with one ofRead… Read more »