Still not certain whether you should take the Twitter plunge? The best way to determine its value is to give it a try. Focusing on using Twitter professionally rather than personally – including staying current with local, national, and global news – this post offers simple best practice suggestions for setting up your profile andRead… Read more »
Take 5 minutes and help us, help you. Take the GovLoop Customer Service in Government Survey. Survey Link I’m conducting a research study on “Re-Imagining Customer Service in Government.” Our study hopes to understand current trends in government customer service and opportunities for improvement.The results of this survey will be used to create a GovLoopRead… Read more »
Detroit is dealing with a host of financial issues as the city struggles to survive and reinvent itself. As a recent article pointed out: “The city’s badly strapped bus system recently halted late-night service (between 1 and 4 a.m.) and even cut off some routes at 8 p.m. Those buses that do run rarely showRead… Read more »
Lazy Peep by Flickr user [F]oxymoron I attended the PRSA Digital Impact Conference last week, and like many PR events, it had a mix of really great presentations but I also noticed the continuation of a disturbing trend throughout our profession – laziness. Laziness disguised as “social media best practices” and cool new tools. Don’tRead… Read more »
The stock market became tentative before Friday’s jobs report, and with good reason. For the TSP, the C-fund lost 0.67% last week, the S-fund lost 1.06%, the I-fund dropped 2.79%, while the F-fund (bonds) gained 0.09% and the G-fund was up 0.02%. The S&P 500 has been testing and so far holding the 20-day EMA,Read… Read more »
TwitChimp.com is a web application that leverages the Twitter API to provide curated lists of Twitter users. The application is still in a beta testing period but is open to any who would like to try it in this early stage of development. If you are a Twitter user, please sign up for the TwitChimp.comRead… Read more »
Just as surely as the sun will rise tomorrow in the east, politicians and business types will continue to forget the presence of a live microphone at precisely the wrong times. Consider President Obama talking sotto voce with Dmitry Medvedev after a joint appearance a couple of weeks ago, confiding to the Russian President thatRead… Read more »
The Freedom of Information Act (FOIA) requests are a critical element of business development and capture. This is how you learn about a pursuit’s history and your competition. The problem is – FOIA requests are tricky: They take forever to obtain – so someone needs to carefully track them and follow up relentlessly to getRead… Read more »
600,000+ Mac Computers Infected While this kind of activity wouldn’t rouse much attention from those esconced in WinTel (Windows and Intel) architechures, it is much less common for Mac users to be impacted by infections on this scale so quickly. The infection, called Flashback, is installed via a Java vulnerability (CVE 2012-0507) which was patchedRead… Read more »
Criticism is an unavoidable consequence of success. No one escapes it. Presidents are criticized. Even mother Theresa was criticized. Harsh criticism takes the wind out of our sails. It sometimes makes us want to give up. Sometimes, it leaves us with doubts that hobble us for days or even decades. Even constructive criticism can keepRead… Read more »