Future-Proof Citizen Engagement with Intelligent Help Centers
“Citizen engagement and participation are crucial to community buy-in and incorporating citizen voices into decision-making.”
Communications
Connecting Nontechnical Staff to Technology Projects
Here’s a limiting belief: Nontechnical teams in government cannot successfully lead technology projects.
Story Structure Basics Can Build Your Success
You can move your career story forward in any way you choose when your make thinking like a writer your mindset and learn the fundamentals of storytelling.
Meet Our Latest Round of Featured Contributors!
Read on to meet these government and industry contributors for GovLoop who will be posting once a week for the next three months!
Digital Transformation and Service Delivery by Design
Making design integral to government will help deliver services efficiently, cut costs and improve the public’s quality of life.
No One of Us Is as Smart as All of Us
“Alone, we can do so little; together, we can do so much.” Helen Keller spoke this line. How amazing that words from the 1920s are so relevant today.
Email Etiquette: 5 Tips for Improved Communications
Much of our work has shifted into virtual spaces, and many may rely on email even more than previously. Try these tips to improve your email communications.
The Importance of Listening: Be an Outstanding Audience for Others
To be great communicators and advocates, we must first become an outstanding audience for others. Here are some tips to listen actively and effectively.
Inquiring Minds Get the Best Results
Asking questions at the right time and in the right manner can make our advocacy even more powerful. But it’s not surprising that we often leave this important tool lying in our toolbox.
3 Easy Tips To Improve at Public Speaking
I have found and utilize these three tips to help offset my own apprehension with public speaking. These tricks can work for you too.