Communications

Dell, Red Cross launch digital operations center to use social media in disaster response

Dell and the American Red Cross are launching a new digital operations center – the first social media based operation devoted to humanitarian relief. The Red Cross is also recruiting digital volunteers to help respond to questions and provide information to the public about disasters as they happen. The center is modeled after Dell’s SocialRead… Read more »

Social Media in Government Reading Discussion: Clay Shirky’s “Cognitive Surplus”

This week, we read Clay Shirky’s Cognitive Surplus Why I assigned this book There are a few different kinds of value that government agencies can wring from social media. The first is simply to use it as a venue for engaging citizens. Another is to listen to citizens as they talk to one another. StillRead… Read more »

Tracking Twisters: Citizen Stories Shared Using GIS Technology

As we welcome spring we also face the horror of a terrible tornado season. As you know, earlier this year, tornadoes swept through most of the southern states reeking havoc on many American lives. Nowadays, with the wide use of smartphones, people far from the disaster can follow how everything unfolded through eyewitness reporting. AtRead… Read more »

Use Twitter to Improve Your Next Presentation

Thanks to Twitter, conferences are more social and open. A few years ago, if your audience is looking down at their mobile device, it probably meant that you lost them and they were checking email. These days, audience members clacking on their devices might mean they’re tweeting something meaningful that you said. Tweets from theRead… Read more »

Weekly Round-up: March 09, 2012

Gadi Ben-Yehuda The Necessity of Government Digital Service. From across the pond comes this blog post by Carl Haggerty, “Does local government need a local government digital service?” Though the post (as its name implies) focuses squarely on local government, the lessons are applicable to all levels of government, and the answer to the title’sRead… Read more »

Access to Information, Open Data and the Problem with Convergence

In response to my post yesterday one reader sent me a very thoughtful commentary that included this line at the end: “Rather than compare [Freedom of Information] FOI legislation and Open Gov Data as if it’s “one or the other”, do you think there’s a way of talking about how the two might converge?” OneRead… Read more »