First published here: http://collaborynth.com.au/content/mobile-and-your-council Here are some numbers for you: Mobile market saturation – 100%[1] Smart phone saturation – 50%[1] Mobile Enabled Council Sites: 5%[2] So here we are in 2012, pretty much everyone has a mobile phone, half of them have a “smart phone” that is capable of accessing the Internet and all theRead… Read more »
For government communicators involved with emergency response, homeland security or other types of related responsibilities, Lessons Learned Information Sharing (LLIS) is a virtual encyclopedia of crisis case studies and best practices. A creation of the U.S. Department of Homeland Security/Federal Emergency Management Agency (FEMA), LLIS features: Lessons Learned (reports and observations about a variety ofRead… Read more »
Last week, I wrote to ask for help naming a project we’re going to launch for Earth day inviting people to share 6-word essays about the environment. “Six Words for the Planet” won handily. But many people said we should six words in the title. So here’s another poll: what do you think? Thanks!
Two online articles, a Twitter exchange, and my own musings in the past few days have centered around the roles that “ordinary” citizens are adopting with the help of sensors and connectivity technology. The two articles that I noticed were Matthew Hall’s “Citizens as a Platform for Civic Improvement” and Robert Krulwich’s “The Three LittleRead… Read more »
Part 2 in a series on creating your identity with DC based professional graphic designer/artist Jack Hernandez. Catch up with the earlier post here, Logos & Identity Part 1: Not just for your clients As I mentioned in the previous post, branding is one of the most important steps to establishing an identity in theRead… Read more »
All went according to plan. The CIO’s presentation at the online video conference grabbed the audience’s attention with a memorable storyline, visuals worthy of an Apple new product launch, and unmistakable “marching orders.” She told them why they should care and what she wanted them to do. But then came the Question-And-Answer period. An underpaidRead… Read more »
I just received word of an exciting new community activity that is being supported by SAIC and SINET. The activity, under the banner “Apps for Security,” is a way of leveraging the power of human creativity and computer science plus a big dose of real data to seek solutions to key security challenges. SINET, asRead… Read more »
You’ve worked all day. At 6 p.m., a crisis within your agency or city now demands your all-night attention. For communication professionals handling media requests, the difficulty of maintaining message continuity is a common dilemma. When a colleague finally rescues you after an all-nighter, you then face the task of communicating about communication. What mediaRead… Read more »
Banking customer service start off on the phone with a dirge of automatic services to frustrate you long enough to want to hang up and start all over again, this time with a live person asking the same questions. No, it’s not a Fairy Tale. It’s more like a rave about bad customer service, whyRead… Read more »
On March 6th, GovLoop and Code for America hosted a live chat under the title “City 2.0 – Building the Future of Cities with Code for America.” We were joined by Jay Nath, Chief Innovation Officer, City and County of San Francisco Abhi Nemani, Director of Strategy and Communications, Code for America. Did you missRead… Read more »