You’ve worked all day. At 6 p.m., a crisis within your agency or city now demands your all-night attention. For communication professionals handling media requests, the difficulty of maintaining message continuity is a common dilemma. When a colleague finally rescues you after an all-nighter, you then face the task of communicating about communication. What mediaRead… Read more »
Banking customer service start off on the phone with a dirge of automatic services to frustrate you long enough to want to hang up and start all over again, this time with a live person asking the same questions. No, it’s not a Fairy Tale. It’s more like a rave about bad customer service, whyRead… Read more »
On March 6th, GovLoop and Code for America hosted a live chat under the title “City 2.0 – Building the Future of Cities with Code for America.” We were joined by Jay Nath, Chief Innovation Officer, City and County of San Francisco Abhi Nemani, Director of Strategy and Communications, Code for America. Did you missRead… Read more »
News is crap! Well maybe that’s taking it too far but really there are increasing better outlets to gather information from rather than traditional news. While we can point the finger at the news all we want some of the blame has to fall on us for what we choose to consume (looking at youRead… Read more »
New challenge hopes twitter can catch crooks, Fuse Corp takes off, saying goodbye to a TSP Pioneer by GovLoop Insights So… day two of GovLoop Insight’s DorobekINSIDER. Thanks so much for being here. Here is what we have for you today… * We all remember tag — we all played it as kids. But whatRead… Read more »
The most recent Career Xroads Sources of Hire survey was released recently. If you are not familiar with it, Gerry Crispin and Mark Mehler have been conducting this study for over a decade. The survey looked at data from 36 companies with over 200,000 job openings to determine the key sources of hire and theRead… Read more »
Social media is a great thing. It helps us stay in touch with friends, spread the word about an upcoming party and so much more. The Tag-Challenge which will launch March 31 aims to find out just how much more social media can do in terms of solving real-life problems. Using a grant from theRead… Read more »
If you’ve ever smoked, and tried to quit, chances are you know how much fun quitting, and quit attempts, aren’t. The cravings, the mood swings, the weight gain – ugh! What if quitting smoking was fun instead? Funded by a Robert Wood Johnson Foundation’s Pioneer Program grant, Lit2Quit is a mobile game that aims toRead… Read more »
In a Results-Only Work Environment, paid time off is unlimited as long as the work gets done. That applies to sick time as well – keeping in mind laws and compliance around leaves of absence. Looking at the true intention of ROWE, if someone doesn’t feel well or can’t work, they get paid and noRead… Read more »
Cities are under greater pressure than ever, struggling with budget cuts and outdated technology. Yet at the same time, cities around the world are finding new ways to do more with less, to innovate, and it’s shifting our conception of what’s possible. We believe this is just the beginning of a fundamental shift in theRead… Read more »