Communications

State Government YouTube – YouTube Agrees to Modified Terms of Service after Negotiations with NASCIO

Big news for those in state government web today… LEXINGTON, Ky., January 17, 2012 — Following lengthy discussionsinvolving members of the National Association of State ChiefInformation Officers (NASCIO) Social Media Legal Workgroup, YouTube hasagreed to modify the terms of service exclusively for state government.The new terms resolve a series of legal issues around indemnificationand courtRead… Read more »

GSA Launches Pilot 12-Week Social Media Training

This post has been updated to highlight the role of GSA’s Web Manager University. Starting February 7, I’ll be leading a 12-week social media in government course that aims to help new and aspiring social media practitioners understand the strategy and tools that will help the succeed in their roles. The class is being offeredRead… Read more »

Five organizing tips for a successful open government unconference

Original appearance on opensource.com. Joining the open source (and CityCamp) movement has been one of the best experiences of my life. I’ve been involved with open source for over a decade, but I never got involved in a community project in any significant way–until I found CityCamp. I haven’t submitted a single line of code,Read… Read more »

5 actions human services agencies should take now to make the most of the ACA

The Affordable Care Act (ACA) will expand health coverage in the United States by more than 35 million people. This expansion requires states to take a fresh look at eligibility and customer service operations, and develop new business processes for interacting with stakeholders. Existing IT systems are outdated, and under-resourced state agencies are challenged byRead… Read more »

Navigating the New GovLoop Redesign

If you have been on GovLoop recently (or even if you haven’t), you have probably noticed a few changes around the site. We appreciated your patience as we rolled out the seven new community pages last week, but the fun doesn’t end there! In addition to the launch of the newly focused GovLoop community pages,Read… Read more »