Communications

Dealing with Employee Engagement & Today’s Generation Gap in the Workplace

Question:What do current and past generations have in common in the workplace? Answer: Not a whole lot. The term “generation gap” seems to be buzzing in the workplace – especially when it comes to technology. If you are struggling to engage, train, or simply manage a cross-generational workforce, you’re not alone. As trainers, we needRead… Read more »

Communications and Citizen Engagement in Government: GovLoop Sub-Community

Wondering how can government improve communications and citizen engagement? Congratulations – you’ve come to the right place. The GovLoop Communications Sub-Community is dedicated to connecting you with the people and resources to rethink technology in government. Share – First, we want to encourage you to use it as your starting point for asking questions orRead… Read more »

GoodNeighbors.net – Mapping Human and Tangible Resources

GoodNeighbors.net is a web-based database free for anyone to use to pool and publish alphabetized lists of resources and track frequency, levels and types of engagement at the grassroots. It was developed as an on-line Open Space architecture where individuals and groups function as a whole integrated system at all levels of community. Enter NCDDRead… Read more »

Should Local Government Offices Develop Customer Service Plans?

On April 27, 2011, President Obama issued an Executive Order titled Streamlining Service Delivery and Improving Customer Service. The Order directed each federal agency within 180 days to develop a Customer Service Plan that addresses how the agency will provide services in a manner that seeks to streamline service delivery and improve the experience ofRead… Read more »

Yearning for a Quality Web Experience

Http://LeonardSipes.Com Holly Finn from The Wall Street Journal writes about Humanizing the Web where she addresses deeper meanings from the online experience. The Internet is blazingly fast with people who run madly from page to page; skimming and not reading. The pace is tiring and the online experience becomes less than satisfying. We yearn forRead… Read more »

University of Illinois Funds New Research on Citizens’ Role in Public Policy

From Newswise: “Five research projects at the University of Illinois at Chicago dealing with the citizen’s role in public policy have each received a $20,000 award. The awards, given by the UIC Institute for Policy and Civic Engagement, are funding faculty research aimed at improving citizen participation in government services, often through the use ofRead… Read more »

Blue Lion Training Seeks Intern!

We are looking for an intern! It is an unpaid internship in Massachusetts and is a best fit for one looking for increased exposure to environmental field skills, communications and policy/regulation. A basic environmental background is a plus. If interested or know someone that is, please email me at [email protected] to start the conversation. FeelRead… Read more »