Serving vs. Engaging: There’s a Difference?
Technology is the through-line to remove barriers and engage the generations in ways that are comfortable, easy and effective for each.
Communications
Embracing User Feedback for Sustainable Results
For-profit companies can tell how they’re doing by their sales; governments need to ask their communities how they’re meeting their needs.
Connect Inside and Outside the Workplace
As an introvert, making phone calls is not something I particularly enjoy doing. But the shelter-at-home requirements in many locations make it necessary and useful.
Expanding Data’s Reach Through Social Media
Government data’s value extends along with its reach. This makes the use of social channels as valuable to government organizations as the data itself.
Tips for Communicating Virtually With Employees
For many leaders, communicating virtually with employees is a new way of doing business. Here are five tips for doing so practically and effectively.
AWS Partner Network Helps Agencies Navigate the Shift to Remote Work and Increased Citizen Demands
Agencies can address productivity needs by migrating their existing applications and IT assets to the Amazon Web Services (AWS) Cloud.
Influencing Decision-Makers
The more concise you are, the more effective you can be in providing information that leads to the best decision-making outcomes.
Top 10 Federal Government Instagram Accounts
Check out this list of 10 federal government Instagram accounts to follow. We’ve also provided tips you can use to boost your own agency’s social game.
Want to Make a Deeper Impact? Practice Empathy
When working in industries that serve others, it is important to show sympathy, but showing empathy can take community relationships to another level.
Managing Multiple Crises Through Communication
To successfully manage digital communications, municipalities need to know who to target with each message and how to reach them.