Last Friday, GovTech published a report outlining how law enforcement tools have evolved from wanted posters, to social media outreach. This form of “community policing” has helped officials with finding missing children, reporting suspicious activity, and informing the public about crimes committed in their neighborhood. “Social networking rapidly has become a valuable intelligence-gathering tool forRead… Read more »
The New Zealand Government’s “Social Media in Government: Hands-on Toolbox” was written to assist practitioners with setting up social media accounts. The guide is written for public servants with limited exposure to social media tools and offers guidance on how to start using social media at their agency. Here is a quick excerpt from theRead… Read more »
A new dashboard ranks more than 100 federal agencies based on their use of Twitter. The Federal Social Media Index, created by nonprofit ExpertLabs, tracks how agencies are engaging their public based on several measures. For the week ending December 4, NASA came out on top, with 360 replies from 1,643,429 followers. (Most answered question:Read… Read more »
Last Thursday evening I was honored to be a guest participant of the #hchlitss Twitter chat. The hashtag stands for Health Communications, Health Literacy and Social Sciences and was created by Kathleen Hoffman and RV Rikard (who both live here in North Carolina!). In being invited to the event, I thought about some relevant topicsRead… Read more »
In last week’s Weekly Wrap Up we finished up by saying, “We’ll need a monster month to see the stock funds turn positive again for the year.” Well, we actually had modest losses on Thursday and Friday, the first two days of the new month, but thanks to a strong end to November, the worstRead… Read more »
Image via CrunchBase Yesterday I had a conversation with a senior sales rep by the name of Dan Adams from Oculis Labs, a Carahsoft partner. He was showing me a demonstration of the latest update of their software Private Eye Version 3.3. I was interested in this because I blogged about Private Eye over theRead… Read more »
Have you ever sent a tweet and soon realized it was questionable then quickly hit the delete button? So have lots of others, and depending on your web 2.0 popularity, deletion doesn’t mean all is forgiven— just ask former representative Anthony Weiner. For many of us, this mistake is easily resolvable, but for government agenciesRead… Read more »
Happy Friday everyone! The last time we checked in with the GEICO Gecko he was hanging out in Brooklyn. Well, since then he’s traveled a long way! Where has he found himself? Check out this week’s GEICO Friday Fun Video to find out! Shake it Gecko! ——————————— GEICO was created in 1936 to provide autoRead… Read more »
Gadi Ben-Yehuda On December 07, GSA is presenting a Webinar on social media metrics that I will be moderating. Here are some of the articles that I’m likely to touch on: Make it like a game. As the Apps for Healthy Kids site can attest, people are more likely to do the things they shouldRead… Read more »
More examples of advice and guidance on using social media tools in government, this time from New Zealand. The first bit is the High Level Guidance, described as helping: organisations when they are trying to decide if they should use social media in a communications, community engagement, or a policy consultation context. It is intendedRead… Read more »