Embracing User Feedback for Sustainable Results
For-profit companies can tell how they’re doing by their sales; governments need to ask their communities how they’re meeting their needs.
For-profit companies can tell how they’re doing by their sales; governments need to ask their communities how they’re meeting their needs.
As an introvert, making phone calls is not something I particularly enjoy doing. But the shelter-at-home requirements in many locations make it necessary and useful.
Government data’s value extends along with its reach. This makes the use of social channels as valuable to government organizations as the data itself.
For many leaders, communicating virtually with employees is a new way of doing business. Here are five tips for doing so practically and effectively.
Agencies can address productivity needs by migrating their existing applications and IT assets to the Amazon Web Services (AWS) Cloud.
The more concise you are, the more effective you can be in providing information that leads to the best decision-making outcomes.
Check out this list of 10 federal government Instagram accounts to follow. We’ve also provided tips you can use to boost your own agency’s social game.
When working in industries that serve others, it is important to show sympathy, but showing empathy can take community relationships to another level.
To successfully manage digital communications, municipalities need to know who to target with each message and how to reach them.
How do you ensure that your audience can hear and understand you? Here are some suggestions for assisting the hearing challenged in your audience.