Communications

Webinar: Digital Communications Excellence with Kitsap County, WA

GovDelivery is hosting a webinar with Kitsap County on December 1, 2011 at 1 pm CST. Attend this webinar to learn how Kitsap County is achieving digital communications excellence with several initiatives, including KENS – short for Kitsap County Electronic Notification System. Hear Douglas Bear, Kitsap County’s Public Communications Manager, discuss their digital communications strategies,Read… Read more »

We need to talk about content

I’m sorry, but we do. I’ve hitherto avoid commenting on such things because at work this is not my area, and so it is absolutely inappropriate for me to step on other peoples toes and comment either negatively or positively on something I have no control over and no input into. But someone has madeRead… Read more »

Research and Best Practices eNewsletter 11/10/2011

Research Apps Culture (11/02/2011) – Adults have doubled their app downloads to cell phones in the past two years, according to a PEW survey. Overall, apps that provide regular updates about everyday information (news, weather, sports, or stocks) and those that help people communicate are the most commonly downloaded. http://pewinternet.org/Reports/2011/Apps-update.aspx Growing Mobile (11/07/2011) – ARead… Read more »

How Can You Shape the ESRI ArcGIS User Conference?

Calling all presenters! Esri wants you to be part of the ultimate resource for Esri Users! Do you have a knowledge and a passion for ArcGIS? Want to share your tips, strategies, and accomplishments with fellow GIS professionals? Esri is looking for ArcGIS users to submit presentation abstracts for Esri’s next user conference. You canRead… Read more »

Strong Governance Is Infrastructure for Great Customer Service

Federal agencies have posted their Customer Service Plans, to comply with President Obama’s Executive Order, “Streamlining Service Delivery and Improving Customer Service.” Agencies specifically were to create a signature initiative that improves online service. Many of them are pretty good. Check out all the General Services Administration has on its radar, for example. But whenRead… Read more »

Maximizing Possibilities – CityCamp Experience

From amazing metaphors involving adorable puppies to reflections about how data can transform generalities into actions, I was fortunate to attend the first CityCamp held in Minneapolis, Minnesota on 11/12/2011. This un-conference is designed to be more of an open exchange of ideas than the traditional professional conference that most of us are use toRead… Read more »

And The Winner Is…You!

We participated this week with seven other entrepreneurs in the 2011 Capital Management Technology Hub and George Mason’s School of Management Technology Startup Challenge to introduce our cloud-based community and supporting tools: MyLeadershipPractice. What a top notch event and great learning experience! Plenty of innovative solutions to specific needs were presented. The competition was anRead… Read more »

Social Media During Emergencies. Are You Ready for an Explosion of Bad Information?

Http://LeonardSipes.Com “Connecting America: Building Resilience with Social Media” from the Center for National Policy in Washington, D.C. is an interesting read about the post 9/11 world and the growth of social media. The focus is on emergency response to tragedies. The premise of the 26 pages can be summarized by stating that social media canRead… Read more »