From my colleague, Tom Tennant…interesting way to think about integration and ROI for IT investments… Okay, so you’re ready to build the bridge (you remember the bridge, right?) between your line-of-business (LOB) systems, whether that’s SAP, Oracle, PeopleSoft, and so forth, and your data (structured and unstructured). How do you do it strategically? And howRead… Read more »
Or at least you should be If you haven’t yet discovered Twitter as an awesome way to find great project management resources, let me introduce you. You, this is Twitter. Twitter, meet you. You can easily search Twitter for whatever type of project management resources you are interested in. You will quickly notice people youRead… Read more »
The Metropolitan Transportation Authority (NY) announced that New Yorkers can now dial 511, the state’s travel information line, for any MTA-related issue or question. The 511 system will use an interactive voice response system to connect callers with customer service and travel information for all MTA agencies. This move allows the MTA to reduce theRead… Read more »
The next group workshop will be held next Tuesday, October 11th at Panera in Warrenton from 8:30 – 9:30 am. We are going to focus on Facebook since there are so many new changes these days. Please bring your laptop. Group Workshop details: Given everyone’s very busy schedule AND the need to learn how toRead… Read more »
Many states are vying for federal Race to the Top funds. In order to get these merit-based funds, states are required to perform annual teacher evaluations and submit overall performance records as part of the application process. However, often these evaluations remain hidden from the parents and students of these teachers. But recently,the New YorkRead… Read more »
Deltek Analyst Evan Halperin reports. Since 1984, the National Crime Prevention Council (NCPC) has designated October as National Crime Prevention Month. During this time, government agencies, schools and other organizations promote statistics relating to crime reduction and advocate safety awareness at the state and local level. The month-long campaign seeks to encourage volunteerism within theRead… Read more »
Please join us at GovDelivery’s event on Wednesday, October 19th, Social Media’s Role In Cost Effective Solutions. The theme for this week is 5 Ways to Improve Your Social Media Campaign. Social media changes fast – the tools people use and the strategies people deploy. Make sure you are staying on top of the latestRead… Read more »
By the end of the year, the Toronto Transit Commission (ON) plans to award a contract to a wireless provider to equip its stations and platforms for cell-phone reception. Wireless reception will not be available in tunnels, although passengers may be able to pick up a signal where stations are close together. “It is aRead… Read more »
Web Manager University, in conjunction with Customer Service week, is offering a free webinar this Wednesday, October 5 at 2pm ET. Get Serious about Customer Service: Best Practices for Implementing the Customer Service Initiative in Your Agency Our customers deserve competent, efficient, and responsive service from the government. In conjunction with customer service week, joinRead… Read more »
Amazing how quickly things change, two years ago, the Marines banned personnel from using social media and last week the Marines released a social media handbook detailing ways to use social media for improved communications. Throughout the Marine Corps’ history, people have discussed, debated and embraced the United States Marine Corps and our Marines. TheseRead… Read more »