Day 51 Could you tell it was a full moon this week? Because it was so obvious in our office! This has been a phenomena I would have never believed in had I never worked for a city. Every time you start to realize things are just a little over the top than normal, youRead… Read more »
Today I gave a talk at the CIPR public services communications conference. In case they are handy, here are the slides: Getting digital engagement right View more presentations from Kind of Digital. Possibly related posts: No Related Post Original post
The Metropolitan Transit Authority of Harris County (TX) announced plans to release a smart-phone application by the end of the year. Houston TRIP, which stands for transit route information and planner, will allow METRO customers to find bus stops, schedules, and eventually next-bus arrivals. “There are a lot of other transit properties that have similarRead… Read more »
Join us for these upcoming WMU classes in October. Oct 18 (1:00pm – 4:00pm ET) Plain Language Basics Join us in this half day seminar where we’ll discuss the Plain Writing Act of 2010, plain language principles, plain language techniques, and give you an opportunity to apply learned plain language techniques in class! Fee: freeRead… Read more »
Editor’s Note: The highly regarded enterprise IT thought leader Dion Hinchcliffe has produced yet another “must read” piece for enterprise technologists titled “The “Big Five” IT trends of the next half decade: Mobile, social, cloud, consumerization, and big data.” This is classic Dion, with compelling logic, great context, and a tremendous graphic that helps putRead… Read more »
Facebook Page Insights are now available to page owners. This is a significant improvement from the previous insights capability with lots of opportunity to dive into more granular data, learn more about what your audience wants, host better conversations, and reach more fans. Here’s a fantastic guide for users just getting started. The guide coversRead… Read more »
Last Friday was the Social Media Forum#DCCSMF. It was very well attended with over 70 people from across the council and partner organisations. It went very well, a few technical and timing issues but nothing major. Everyone wants more but better next time…so an interesting challenge. Even the Head of our Press Office attended andRead… Read more »
One advantage of posting to the internet is the huge audience. Somebody seems to find value in most anything. What you post is how you are experienced, your electronic personality. A second advantage is the ability to comment, to add to the discussion. Commenting is a developed skill, a habit. You get better the moreRead… Read more »
I’m excited to announce the Open Forum Foundation’s very first official publication: A Guide to Owning Transparency How Federal Agencies can Implement and Benefit from Transparency [Get it here] This work is based on the in-person discussions hosted during the Focus Forum Owning Transparency: People, Processes, and Technology at the Office of Personnel Management (OPM)Read… Read more »
Please join us at GovDelivery’s event on Wednesday, October 19th, Social Media’s Role In Cost Effective Solutions. As we get closer to GovDelivery’s event next week, Social Media’s Role In Cost Effective Solutions, here a five strategies from my favorite social networks and some cool examples from Federal agencies. FourSquare/Location Based FourSquare takes a lotRead… Read more »