Gadi Ben-Yehuda First, a hearty congratulations to Steve Ressler, aka Mr. GovLoop, on his impending nuptials. Here is a blog post for people to wish him well and offer advice on being a married man. Open Government Community Chides DC. The municipal government of Washington, DC, suspended, and then reinstated the Twitter feed of DCRead… Read more »
Thursday 20th October 2011 Feedback from previous Digital Engagement workshop The workshop provided me with a better understanding of the advantages & pitfalls of social media – Tourism Development Officer, Ceredigion County Council The workshop was informative and lent itself well to interaction with well thought out activities – PR Officer, Coleg Morgannwg Useful insightsRead… Read more »
Yesterday’s first look at We the People was cut short since the site was experiencing performance or maintenance issues. Today, it’s back online again. Time to continue our review. First, a few screenshots: More first impressions: Petition detail pages use infinite scrolling to expose list of people who have signed the petition (infinite scrolling allowsRead… Read more »
Anticipating a spike in phone calls when it launches its new ConnectCard electronic fare system next year, the Port Authority of Allegheny County (PA) plans to add customer service representatives and is considering an interactive phone system. “When people become too frustrated for any reason, they’ll stop using public transportation,” said spokesman Jim Ritchie. “We’reRead… Read more »
In July I presented at the SOCITM Building Perfect Council Websites 11 (BPCW11) in London on the topic of Channel Shift. The presentation was entitled “Is Developing Channels more Important than Promoting Shift?” Although the event was aimed primarily at Local Government, many of the concepts I presented are relevant to both Central and GovernmentRead… Read more »
I was just asked “should I take this class on social media.” Here’s my somewhat complex answer to what seems like a simple question. Like any new field, learning how to use social media well isn’t a matter of taking one class, but rather of learning a variety of skills and mental models, and thenRead… Read more »
I’ll be attending Hadoop World Nov 8 and 9 in NYC and hope to see you there. This is the place to be to learn how new approaches, technologies and solutions can help address challenges facing enterprises of all sorts, especially the federal enterprise. We will be announcing the winner of the 2011 Government BigRead… Read more »
The headline is astonishing to read given how much the emergency management community has gravitated toward using social media to achieve various goals, most especially in communicating with the public. Heck, @LAFD is recognized as being the first government organization to join Twitter (four years ago) and even a quick Google search for “emergency managementRead… Read more »
Tomorrow, Facebook will host their “f8” developer conference. It’s rumored that Facebook will roll out some new features that could be very beneficial for government. If reports are accurate, Facebook will release “read,” “listened,” “watched,” and “want” to supplement their hugely popular “like” button. Obviously, Facebook wants to use this information to provide more opportunitiesRead… Read more »
In the month of August, the East Coast was hit with two natural disasters, one foreseen, Hurricane Irene, and one without notice, the August 23rd earthquake. Though one primary form of established media failed—phone service during the earthquake was interrupted for many, if not most—both government agencies and individual citizens used social media to learnRead… Read more »