Communications

Weekly Round-up – September 02, 2011

Gadi Ben-Yehuda Mobile, Apps, and Embedable Maps Bryan Yurcan reports that financial institutions are turning to social media to communicate with their customers during disasters, while Neal Ungerleider reports that the Navy is turning more and more to Google+ for its communications needs. FEMA, meanwhile, has released an app for use in preparation for andRead… Read more »

I Am Ninja: TweetDeck as a Killer App

The profile for @DODASSMC reads: “The Army’s Director of Online and Social Media Division coordinates these monthly meetings for professional development and networking of DOD social media folks.” For the past two months, I’ve had the pleasure of addressing that group, and I’ve come to realize that it’s time for me to embrace (resurrect?) myRead… Read more »

Cleveland RTA provides schedule info via QR codes

The Greater Cleveland Regional Transit Authority (OH) has added quick response codes at light rail stations, park-and-rides, transit centers, and HealthLine stations. When customers point a smart phone at the code, the QR reader application directs them to route and schedule information on the RTA’s website. “The QR Codes are another way we keep theRead… Read more »

Unsubscribe vs. Opt-out

Our organization, CEPSM, recently ran a database “cleaning” email campaign to remind our e-communications subscribers that they are in full control of what they want to receive and how often. While at first instinct nobody wants to see their database decline in numbers, I’m sure most people would agree that clogging your audiences’ email in-boxesRead… Read more »

Phone Tips & Tricks: “Point and Shoot”

The Phone Tips & Tricks series is supported by the Sprint Federal Employee Discount Program. To find awesome discounts visit the Sprint Federal Employee Discount resource center today. I’ve been seeing a lot of images from all over after last week’s east coast earthquake and Hurricane Irene. This got me thinking. Our world has changedRead… Read more »

Socially-Semantic Markup – Link Facebook and Google Plus (+1) to Your Website

A primary objective of work in designing and deploying websites is to enable an evolved online user experience, for human users of the website. For many websites and their owners, the core website is also a source of information, marketing messages and social dialogue that lives elsewhere. “Elsewhere” can mean any Internet-enabled channel, from socialRead… Read more »