A primary objective of work in designing and deploying websites is to enable an evolved online user experience, for human users of the website. For many websites and their owners, the core website is also a source of information, marketing messages and social dialogue that lives elsewhere. “Elsewhere” can mean any Internet-enabled channel, from socialRead… Read more »
I was recently asked the question “how will we know if we have achieved success in our social media engagement?” (i.e the age old ROI issue) by a someone from my client’s senior management team. The only problem was that it was a closing rhetorical question for which they did not actually want to hearRead… Read more »
(This is a crosspost from vinJones.com) There are somethings in life we just accept although we know they are wrong. Like fruitcake during the Christmas holiday. No one really eats it, yet it is still given as a gift. Like a stop sign on a deserted road at 2am. Did you really make a fullRead… Read more »
I can’t tell you how many hours of my life have spent poking around Facebook. It’s one amazing (and addicting) website! But did you know that you can actually save money by being on Facebook? Money on your insurance that is. GEICO recently released their “Get a Quote” app on their Facebook page. I triedRead… Read more »
A quick plug of this great workshop being delivered through the Public Sector Web Network (about which I will shortly have some very exciting news!). Social Media for Emergency Planning & Resilience Thursday 22nd September 2011, Park Plaza Hotel, Leeds This workshop is aimed at all Category 1 Responders as identified in the Civil ContingenciesRead… Read more »
It’s not difficult to find examples of sports teams using social media. From the player (Gilbert Arenas’ landmark blogging in 2006) to the team (the Red Sox using Twitter to give away free tickets during a rain delay) to the league (the NHL’s tweetups), social media has gone from being an innovative marketing tactic toRead… Read more »
Could you imagine doing your job without email? Many of us spend a large portion of our working hours sending and responding to messages, but that could all change. According to a new survey by Robert Half Technology, a majority of CIOs believe that real-time communication tools, like instant messaging, will eventually supplant workplace email.Read… Read more »
Research Social Media in Disasters (summer 2011) – Americans are relying more and more on social media, mobile technology and online news outlets to learn about ongoing disasters, seek help and share information about their well-being after emergencies, according to two new surveys conducted by the American Red Cross Americans and their cell phones (08/15/2011)Read… Read more »
Several public interest groups filed an emergency petition asking the Federal Communications Commission to rule that Bay Area Rapid Transit (CA) did not have the right to shut off wireless communications earlier this month. The Center for Democracy and Technology, the Electronic Frontier Foundation, and several other organizations claim that BART’s August 11 shutdown ofRead… Read more »
Illinois signed a new law on Friday that will make the state legislature less responsive to Freedom of Information Act (FOIA) requests. Under the new law, individuals or organizations that make multiple FOIA requests in the same month can now expect a longer wait before those requests are addressed and may incur fees to haveRead… Read more »