I have just posted a new blog post on social media governance resources on the AIIM Communities blog: http://www.aiim.org/community/blogs/expert/Selected-social-media-governance-resources. It features a number of resources specific to government as well as links to policy and governance databases including the Web 2 0 Governance Policies and Best Practices wiki list maintained by the Social Media SubcouncilRead… Read more »
I’ve been thinking about how citizens might use mobile devices to get government services for…well…years. Sam Gallagher and I started talking about making web content usable on mobile devices way back in 2000, when we were teaching HUD’s partners how to create customer-friendly websites. Mobile apps are here to stay, and it’s a great timeRead… Read more »
Lots of social media news the past week, from Google + launching to the Obama Twitter town hall. Sorry for the late post, makes for a longer list. Here’s the recap: My talk with Tim Farley on Sirius/XM radio. #AskObama: How’d That Go? [UPDATED] | techPresident http://bit.ly/rmpbry via @nclarkjudd RT @aneeshchopra: First official tweet –Read… Read more »
The opposite of love is indifference. At least with hate I’ve been noticed. I was working at a large tech meeting, observing the different sales folk. The most successful ones, the ones creating interest, were scrambling to support the meeting, ostentatiously taking action to move the meeting forward. They had people inquiring about what elseRead… Read more »
The Washington Metropolitan Area Transit Authority (DC) is testing a feature that will enable riders to add value to their SmarTrip cards online. The pilot includes 5,000 riders, including 50 recruited via Twitter. Riders can add between $10 and $200 online but, as Greater Greater Washington notes, the system cannot instantly update the card balance.Read… Read more »
PUBLIC FUNDING STORY. Roll Call. “Obama’s success has set the stage for a 2012 campaign in which serious contenders must raise hundreds of millions of dollars more than public financing provides, meaning the fund will only benefit dark-horse candidates who have little money and little chance of winning a general election.” NEW REPORT ON PUBLICRead… Read more »
Tweet Print PDF Tweeting, texting, blogging and answering email are all activities that have become ubiquitous over the course of the day. However, many people find that engaging in these activities while in meetings or in other settings requiring focused attention is unprofessional and even rude. Recently, more state legislatures and city councils have takenRead… Read more »
I just read an interesting article by David Stephenson from Federal Computer Week, Give the Public a Role in Disaster Response. I wanted to share a few quotes from the article and connect with anyone who may be working in emergency management. David has clearly identified that social media has added another complex layer toRead… Read more »
Starting two hours before the Twitter Town Hall with President Barack Obama I followed the #AskObama trends on Twitter to see the type of questions they would be asking. There were various types of questions, some hostile, others serious, and more or less comical ones. It seems like of the tweets that were posted areRead… Read more »
I guess it was inevitable. After a contentious spring, federal and state budget deficits, and political posturing on both sides of the aisle (in an extreme case – Minnesota – both sides walked away from the table and the state government actually shut down!), government communications and marketing funding is on the chopping block. DeridedRead… Read more »