After coming under fire a few months ago for its customer communications — and especially its use of Twitter — Portland’s TriMet (OR) is now asking its followers for feedback. In an online survey, the agency asks riders what they expect from TriMet’s tweets (and what topics, if any, are off limits), how they accessRead… Read more »
My friend and colleague Gadi Ben-Yahuda posted a bit of a challenge to me today, based on a conversation we had over email. Ever the social beasts, Gadi and I have corresponded over email, Google video chat, on GovLoop, on his most excellent blog over at the Center for the Business of Government, and onceRead… Read more »
Imagine you’re on a nice long bike ride. At the finish line you are greeted by friends, supports, and the GEICO Gecko? GEICO is the national sponsor for the 2011 Soldier Ride National Tour, a cause which benefits the Wounded Warrior Project WWP is a nonprofit organization founded by a group of veterans and friendsRead… Read more »
In the video, the music is exciting, the stats, even more so. 1 in 5 couples met online, for gay couples, the number is 3 of 5. Facebook would be the world’s 3 largest nation, and is projected to overtake India in terms of population. There are more tweets posted every five minutes than thereRead… Read more »
I like failures. I like hearing about failures and learning from them. I like hearing that other people have made the same mistakes I have and succeeded in spite of (in some cases, because of) those mistakes. I like hearing how one social strategy fails miserably in one organization yet thrives in another. Sure, IRead… Read more »
So, I feel like during the past few days there have been quite a few interesting news stories (related to social media) worth sharing. I’d love to hear your thoughts on them! Social Authority Scores for Job Seekers — Hmm…interesting way to establish professional credibility in online, social space. Roger Ebert’s Tweet: Bad Tweet, orRead… Read more »
Quick background: @sturgey is our Deputy Head of Comms (but with lots of corporate/internal comms added in there too) – she’s admittedly old school but very enthusiastic about new school comms and a really big support in our push in that direction. So I sat down with Andrea about something else entirely but we gotRead… Read more »
So I’m in Berlin this week talking to folks in Germany about social networks and collaborations. In the course of conversations and beers, I learned a ton about how public service works over here in Germany. Here’s 9 things I found interesting: 1) 41 hours per week – Professional civil servants work 41 hours perRead… Read more »
This post was co-written by GovLoop’s own Joseph Porcelli and Lauri Stevens. You’ve likely seen the pictures and videos from Vancouver: the looting, the beatings, the couple kissing. And how can we forget the videos of the few courageous citizens who, in the midst of the violence and chaos, stood up for their community? AfterRead… Read more »
Sponsored by PACE-Philanthropy for Active Civic Engagement “Space is limited. Reserve your Webinar seat now at: https://www2.gotomeeting.com/register/549873707 Please join us for this PACE webinar featuring our friend and colleague Matt Leighninger of the Deliberative Democracy Consortium. How can online tools help you engage citizens in public decision-making and problem-solving? What are the most common mistakesRead… Read more »