Free June 28 Webcast on Social Networking and Democracy/Civic Participation

How Social Networking Can Reinvigorate American Democracy and Civic Participation Free webcast sponsored by the Brookings Institution Tuesday, June 28 at 10am eastern Learn more and register at http://www.brookings.edu/events/2011/0628_social_media.aspx “The 2008 campaign represented a textbook example of digital mobilization and impact. Using social networking outreach tools such as Facebook, YouTube, and Twitter, a number ofRead… Read more »

5 Things Your Boss Needs to Know About Communications: Takeaways from IPR’s Strategic Communications Summit

*This is a cross post of my entry on the Government Transformation Blog hosted by Phase One Consulting* The Institute of Public Relation’s 2nd Annual Strategic Communications Summit’s theme, “Communicating in an Era of Radical Transparency” seemed irresistible in light of recent events from the Arab Spring to Weinergate but I was a little skepticalRead… Read more »

SLA 2011: Using Social Media in the Workplace

The SLA Division of Government Information was the lead division for the Tuesday, June 14, 2011 SLA “Need to Know” program: Using Social Media in the Workplace. The speaker was Scott Brown, Social Information Group. Here are a few takeaways from the program: Why do libraries/business say they don’t use social media? We don’t haveRead… Read more »

SLA 2011: Creating Groupies – Info-Pro Guerrilla Marketing

The SLA Division of Government Information was the lead division for the Tuesday, June 15, 2011 spotlight program: Creating Groupies: Info-Pro Guerrilla Marketing. The co-hosting division was the Pharmaceutical and Health Technology Division. The speaker was Mary Ellen Bates, Bates Information Services. Here are a few takeaways from the program: We have to earn ourRead… Read more »

Telling tales

One of my favourite sessions at LocalGovCamp was Lloyd Davis talking about his trip across the States and his upcoming project to go where the work is in the UK. Here’s a video (if you can see it): I speak up with a few minutes to go at the end, making the point that IRead… Read more »

HR=Humans Represent: I Spy…My Next Job

If you’re currently either out of work and looking, or if there’s a particular organization you want to work for, consider spying on their career site located within the organization’s website. Let me explain. You are on the organization’s website, and you click the link to their employment page. Locate the career opportunities they haveRead… Read more »

Are Your Salespeople Unforgettable?

The July issue of Consumer Reports includes the results of a nationwide survey listing the most annoying customer service problems. Among the top 5 problems are rude and pushy salespeople. Think about the last time you shopped for a new car. Or maybe a new appliance. What was your experience like? What is it thatRead… Read more »

It’s the network

The other night my sister-in-law was visiting. She and my husband are in the same trade – tertiary education – so naturally they spend a lot of time talking shop. The internal politics, the slipping standards, and the cheating. Oh, the cheating! Or plagiarism. Or sloppy referencing. Or as seems particularly popular these days, justRead… Read more »

ROI on US “Campaign to Cut Waste” from the UK Experience

This is my first attempt using storify to capture a discussion. Let me know if you’ve found better ways to use the tool-I found it pretty user friendly! This story summarizes some twitter conversations that relate to several US Executive Orders on Customer Service and website consolidation. There are a lot of orders being released,Read… Read more »

Really Vancouver youth? Really?

The whole time I was watching the riots after the game in Vancouver from my Regina hotel room, I couldn’t help but think of how easy it will be for Seth Myers on SNL to do his “Really?” skit after this sad scene. I hate to slam against youth, being a Gen Y’er myself, howeverRead… Read more »

Communications

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