Communications

The Art of Letting Go: Freeing Up Grief, Defusing Power Struggles and Inspiring Flow

The phrase “letting go” has long been a vital part of my stress management overview, especially related to breaking the “erosive spiral” of that all-consuming “b”-word. (When it comes to stress, actually, a number of emotionally charged “b” words jump to mind, for example, “botox,” or when you have a BMW colleague, which I recentlyRead… Read more »

Road Map for the Digital City – Achieving New York City’s Digital Future

The Road Map for the Digital City – Achieving New York City’s Digital Future is a recently released report by Mayor Bloomberg’s Office of Media and Entertainment and the NYC Digital initiative. It’s outstanding and is a must read for anyone involved in government at any level, especially if your involved with web/gov 2.0 initiatives.Read… Read more »

Defense Intelligence Information Enterprise Conference 6-9 June 2011

The Defense Intelligence Information Enterprise (DI2E) is an overarching construct for integrating operational intelligence capabilities in support of DoD missions. This community is closely related to the DoD Intelligence Information System (DoDIIS) community, but the focus here is more on the operational military. Here is a bit from the DI2E conference site: The first DefenseRead… Read more »

No One’s Gonna Make You Do the Right Thing

I enjoyed Steve Radick’s blog post on Govloop about implementing the Plain Writing Act. Steve speculates that it will take years (actually, he says “decades) to implement the Act. He gives several reasons, and they’re all good. I’ve read a number of opinion pieces about the new CustomerService Executive Order, saying, “Yeah, yeah, yeah –Read… Read more »

Facebook’s Growing Problem

I had this post half written when I went away last weekend for my daughter’s college graduation. When I returned, I read these comments made by Facebook founder Mark Zuckerberg at the e-G8, bemoaning the fact that people are still concerned about privacy on Facebook despite all its benefits for social change worldwide: We seeRead… Read more »

A quick note on social media governance

There are some general best practices and trends that I’m noticing are emerging in modern “social” organizations. Here are some governance recommendations based on these “best practices”: Social media strategy should fall under the portfolio of marketing , communications or equivalent Official social media engagement should fall under client services, customer service, or equivalent. SocialRead… Read more »

GCPedia 2.0 – CMS Showcase

One of the headline sections of our Open Government Canada webinar will be the CMS Showcase. These will introduce the core building block of an Open Gov program, the Web CMS (Content Management System). For example Drupal, Joomla, Plone, RedDot, and many others. We’ll be covering these apps, their cool features and what’s the relevanceRead… Read more »