Communications

Ch-Ch-Ch-Ch-Changes

Cross-posted from Wired to Share In case you missed my excessive tweets and Facebook posts over the past few days, it’s now public that I’m leaving City of San Francisco to join Jim Gilliam and Jesse Haff’s 3dna, the company behind Act.ly and NationBuilder. I will be the “chief organizer” for NationBuilder, evangelizing the tool,Read… Read more »

Open Government TV (OGTV) Seeking Assistant Social Media Director

Head of Social Media Communities 4 OGTV.pdf Civil servants. Non-profits, utilities, Authorities, corporations, and government agencies. All need to navigate the new media. In addition to effectively promoting cause campaigns, fundraising initiatives, and public engagement drives with persuasive Facebook and Twitter campaigns, our government social media team, led by digital communications specialist Stephanie Noble ofRead… Read more »

Facebook or Twitter for the enterprise?

Social media is changing enterprise IT, and AIIM research shows that 47% of employees 18-30 years old now expect to use the same type of networking tools with their business colleagues as they do with their friends and family. The number changes to 37% for employees 31-45 years old, but many business and IT executivesRead… Read more »

What Is Civic Engagement?

My previous post on micro-participation included a definition of civic engagement that I hadn’t referenced before. According to Michael X. Delli Carpini, Dean of the Annenberg School of Communication at the University of Pennsylvania, civic engagement can be defined as: Individual and collective actions designed to identify and address issues of public concern. I haveRead… Read more »

Alpha conversation

This is how conversations work, or rather how one conversation played out on twitter this morning. Tricky subject, no right answer, constructive discussion.* But perhaps most important of all, those issues are being discussed in public for a government proof of concept which hasn’t yet even been launched. It is that which is more radicalRead… Read more »

What if the public could watch and hear you work?

A recent article in Government Technology reported that a Florida mayor, concerned about someone stealing items from his office, installed $8,000 worth of surveillance cameras in his office – at taxpayer expense. Leaving the details of this case (and the related investigation) aside, the story brings up an intriguing question. How would any of usRead… Read more »

A Sampling of Principles for Public Engagement

Here are some sets of principles we collected to help inform the creation of the Core Principles for Public Engagement (2009)… Effective Deliberative Public Engagement: Nine Principles (from the National Consumer Council & Involve.org) Nine Principles: The process makes a difference. The process is transparent. The process has integrity. The process is tailored to theRead… Read more »

Measuring social media influence on Capitol Hill

Here’s a snippet from my new post at WhoRunsGov at the Washington Post. Click on the link below to read the entire thing. In the not-so-distant past, a big concern for a PR firm or pollster was “is their client’s message getting across?” In the social media world, the new question is “Are they influential?”Read… Read more »