No really more about my experience with the tornadoes in Huntsville Al. For those who know a little about me , we, the wife and I, got through the day from hell, with only minimal structural damage due to straight line winds to our home and NO physical injuries at all. Took some 4 hours,Read… Read more »
Gadi Ben-Yehuda Government Employees as Guides, not just Subjects. IBM Center author Ines Mergel argues in a blog post that ” constantly including practitioners into the research process and not only as subjects (i.e., interview partners), but as equal partners who guide the research, evaluate its feasibility and to keep the research grounded and unbiased.”Read… Read more »
“ACCOUNTABILITY AFTER CITIZENS UNITED.” You can listen to a Brennan Center event on Citizens United here starting at 9:00 a.m. (Assuming you didn’t go back to sleep after watching Royal Wedding coverage…) WRAPS OFF D OUTSIDE GROUP. Jeanne Cummings has the scoop. “Democrats with ties to the Obama White House on Friday are launching aRead… Read more »
When you invest in something, you want to know how well your investment is paying off – your ROI. Well, citizens “invest” in government (and their community), so they want easy access to useful information about it. They want to see a return on their investment. But open government is not just beneficial for citizens;Read… Read more »
Yesterday, April 27, 2011, President Obama issued an Executive Order: Streamlining Service Delivery and Improving Customer Service. In a nutshell, it directs agencies to develop and monitor customer service plans and measures and to solicit customer feedback to improve service. It calls for agencies to use technology to streamline customer service and to emulate practicesRead… Read more »
When I was 17, my first proper paid job was in the public library just down the road from the Elephant and Castle. It was the first time I had come across large print books. They had their own section, and there was a huge demand for them. But though it was much more intenselyRead… Read more »
On Wednesday, President Obama announced an Executive Order to “Streamline Service Delivery and Improving Customer Service.” I agree that citizens’ expectations of government are increasing and I think having focus on energy on the topic is really important. The good news is there is a lot of examples/ideas for agencies out there across government. Here’sRead… Read more »
I don’t know about all of you, but i’m pretty sad that The Cherry Blossom Festival is over here in DC. Every spring the city comes alive at the site of the first blossoms of the District’s historic cherry trees. The National Mall is filled with even more beauty than usual during this 3 weekRead… Read more »
In my last two posts, I introduced an idea that our reliance on text alone as a primary channel for communication is changing us. I also described one aspect of this communication, latency, that can help or hinder text communication. In this post, I’m going to talk about agency. a•gen•cy – noun the capacity forRead… Read more »
DOES FACEBOOK OWE THE REPUBLICAN NOMINEE? RedState has a post here about President Obama’s recent event at Facebook headquarters. “When the GOP has a nominee, Facebook should be fair and give the GOP nominee equal time.” FORMER SENATOR COLEMAN MOVES. Politico has the news. “Former Republican Sen. Norm Coleman is headed to law/lobbying powerhouse HoganRead… Read more »
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