For the past couple years when I conducted training for agencies on the use of social media in government, I cited the GovGab Blog as one of the benchmarks for government blogs. With recent changes, I just can’t do that anymore (sorry to my friends at GSA – still love you all ;-). In fact,Read… Read more »
A co-worker recently sent me a Fortune magazine article, Facebook: Where marketing efforts go to die? Knowing Facebook is an essential element of our recruitment marketing, I was immediately curious. As I started reading, I realized the article was talking more about product marketing than marketing a brand like we do at the IRS. WithRead… Read more »
I’ve had the pleasure of meeting Cloudera’s VP of Product Charles Zedlewski in person. Charles has a gift for understanding enterprise technology and conveying his understanding in clear, easy to remember ways. Charles will be providing a presentation on Cloudera’s Distribution of Hadoop (CDH3) on 21 April 2011 via a webinar you can attend (linkRead… Read more »
Human Resource Specialists are not specialists in Information Technology. Yet, today HR has a difficult time recruiting, engaging with employees, providing benefits, conducting training or capturing performance feedback without the intervention of technology. In fact, without technology, I can emphatically say that these functions are impossible. Why? Because heightened expectations for anywhere, anytime access toRead… Read more »
9:30pm last night USDA launched their Department-wide website redesign. From the beginning, they set out to tackle quite the challenge: Here’s what they faced: Do completely in-house working with a limited budget/resources Design an easy to navigate homepage to get citizens to the right place, and on their way effectively and efficiently Coordinate with 29Read… Read more »
One of the two implications of the paradigm shift I wrote about was the movement from an information economy in which providers pushed out their content to one in which consumers pulled it into their feed. This movement started with the advent of RSS feeds and has hit a high point in link shortening andRead… Read more »
A cross post from Steph’s blog to help publicise this event! Just a quick one to pimp MailCamp11, a free show + tell event about email marketing in the public sector, now confirmed for 12 May at the Dept of Communities and Local Government. Everyone’s on a budget, and wants to make their digital channelsRead… Read more »
INPUT Senior Analyst Jeff Webster recaps Monday’s Ohio APCO/NENA state conference. Earlier this week, the Ohio chapter of the Association of Public Safety Communication Officials (APCO) and the National Emergency Number Association (NENA) held their annual joint conference, which brought together nearly 150 public safety communication officials throughout the Ohio region. As expected, the hot-buttonRead… Read more »
This Thursday, Fort Bragg is trying something new: live interaction with citizens via Facebook. Here’s an excerpt from an article in the Fayetteville Observer: Fort Bragg leaders will answer questions live Thursday on Facebook, the popular social-networking site that until 2009 was blocked on many military computer networks. “We’re hoping specifically to have interaction withRead… Read more »
As we approach the first (Beta) release of the Knowledge Hub (May 2011), a project that has consumed my very existence as lead consultant for these past 2 years, I thought I would share a presentation I put together for the Knowledge Hub Conference that was held in London on 1st March 2011 (yes, aRead… Read more »