Communications

I believe

I believe: everyone has a right to an education appropriate to their level of intelligence – some people want to learn and some people don’t, some people will learn and some people wont, some people need to learn and can’t. The latter is a damning indictment of our approach to learning. The former is aRead… Read more »

Taking the Postal Platform to the Digital World – New Ideas from the USPS OIG

The USPS OIG has just released an interesting new paper today on positioning USPS for the digital world. Some of the key findings include the following: Although the digital option has grown as a channel for Americans to communicate, purchase, and store personal information, there are drawbacks that leave a significant portion of the populationRead… Read more »

A New Corridor Open in the State Department

When Twitter launched in 2006, it would have been impossible–perhaps even irresponsible–to predict its success or the ways in which people would use the platform, shape its language, and through it, change the social media landscape. Over time, the people who used Twitter helped identify the most valuable features (hashtags, anyone?) and its most relevantRead… Read more »

The Foreign Office on Foursquare

The regular reader of these chunterings will have noticed a pattern. How you decipher that pattern is up to you. Where I see the ‘dissemination of relevant content through all available channels to established audiences across the digital sphere’, you might see ‘obsessive bandwagon jumping, ticking off social media trying to look trendy’. Either way,Read… Read more »

PMLINK 360

PMLINK 360 is a web development company building web solutions for any industry that can benefit from stakeholder management software. They developed a stakeholder management system to help companies manage stakeholder interaction, increase efficiencies and streamline communications, enabling projects to be delivered on-time, on-budget and in-compliance with industry regulations. They adhere to methodologies based onRead… Read more »

Project of the Week: NHSC Received Recognition for Focus on Program Customer Satisfaction

I was fortunate enough to attend a great event hosted by the Department of Interior’s Federal Consulting Group (FCG) entitled 2011 Government Customer Satisfaction Forum. During this event, FCG unveiled the American Customer Satisfaction Index (ASCI) annual results for the Federal Government and recognized the National Health Service Corps (NHSC) in the Bureau of ClinicianRead… Read more »