A Safe Place to Discuss Failure
Does your workplace have a safe space to share stories of failure?
Communications
When Telework Calls, Where Will You Call Home?
As professionals, our jobs often dictate where we live. Yes, telework is gaining traction in many fields. So where will you go when called?
Diversity with Inclusion: More than Numbers
When we speak out or choose to discriminate or hurt, it means that we spent the time and energy with intent. This intention is to take away or reduce someone’s identity so that they no longer feel equal.
Resolve Conflict through Relationship
When a disagreement arises at work, navigate to a mutual agreement in a way that maintains (or even strengthens) your working relationship.
Do More With Your Agency’s CMS
Did you somehow inherit the role of content admin for your local government’s content management system (CMS)? As government employees, we all wear so many different hats and sometimes certain hats have a higher learning curve. Here are some tips for elevating your site on a content management system.
How NIH Implemented a Culture Change Using Data and Feedback
The National Institute of Diabetes and Digestive and Kidney Diseases (NIDDK) developed a strategy to implement changes based on findings from the Federal Employee Viewpoint Survey.
How a Writer Built One of Government’s Most Awarded Chatbots
The websites themselves are incredibly intuitive and easy to use, led by a simple extra project that a technical writer took on.
Keeping Jargon and Acronyms In Their Place
Jargon and acronyms have their place within professions. Just remember to keep them in their place when communicating with those outside your profession.
Stop Talking! Why Everything You Know About Communication Is Wrong
Much of what we have been taught about effective communication in the workplace is wrong.
Effective Government Messaging Using a Show And Tell Model
Local government has the biggest impact on the daily lives of people. And it requires significant investment and a lot of work to maintain a safe and vibrant community. But, few residents know what it takes to get there.