TriMet’s social media falls short
Columnist Joseph Rose recounts a frustrating day for TriMet (OR) commuters when the agency’s Twitter updates were not keeping pace with widespread delays. Original post
Communications
Broadband for Environment and Education
Note: this is a HTML version of Submission 017 to the Inquiry into the role and potential of the National Broadband Network, received by the Australian House of Representatives Standing Committee on Infrastructure and Communications, 14 February 2011. Broadband for a Broad Land: The role and potential benefits of the National Broadband Network the forRead… Read more »
Toward Wiser Public Judgment
I was pleasantly surprised to find a copy of Daniel Yankelovich and Will Friedman’s new book in my mailbox yesterday. Toward Wiser Public Judgment (2011) revisits and expands upon Yankelovich’s seminal 1991 book, Coming to Public Judgment, which argued that people advance through several distinct stages to form politically meaningful judgments about public issues. InRead… Read more »
Speaking/Workshop Program: “Gentoring” ™: Building a New Mentoring Role for Bridging the Generational-Digital Divide or “Don’t Be Afraid to Pet the Dinosaur!”
In today’s 24/7 always on, multicultural world and workforce, rapidly cycling between constant upgrading and “doing more with less,” creating communication and team coordination bridges among the organizational generations (and among all its culturally diverse components) is mission and morale critical. There’s definitely a need for a wide communication-relationship highway to surmount the digital divideRead… Read more »
Five Easy Steps Facebook Could Take to Improve Pages for Government
Facebook recently unveiled its new format for Pages. Now, each organization or business presence must take the form of a Page, which is designed to look and operate much like a personal Facebook account, and which — a crucial point — must be linked to a personal profile. Facebook is adamant that all Pages mustRead… Read more »
Reuniting America: A Toolkit for Changing the Political Game
Joseph McCormick, co-founder of Reuniting America, and humorist Steve Bhaerman have just released a new e-Book directly relevant to our national situation, Reuniting America: A Toolkit for Changing the Political Game. As old top-down ways of governing prove inadequate in the face of increasing complexity, it is a manifesto for a transpartisan “grassroots up-wising.” DownloadRead… Read more »
Case Study: Awesome Gov’t Facebook Page: Birdie NYC
Think Smokey the Bear 2.0. Here’s an example of a government Facebook page that works really well. World: Meet Birdie NYC on Facebook. The goal of Birdie is help meet the goal of GreeNYC: decrease greenhouse gas emissions by 30% over the next 30 years. This is the initiative of Mayor Bloomberg’s Sustainability Director, DavidRead… Read more »
Weekly Links Roundup 2.21.11
Observe Everything. Communicate Well. Draw, Draw, Draw. Frank Thomas, Disney Animator, When asked to give advice to young animators McDonald’s Aiming to Start Healthy Food Chain: Well what do you know…the fast food giant is looking to correct the public health disasters they’ve helped to engineer with creating a chain of healthy food restaurants. IRead… Read more »
How Do You Measure Your Digital Reputation?
This last week, The Boston Globe covered Klout scores in the “Ascent of Social-Media Climbers.” The article by Beth Teitell shows how important digital reputation tools have become in the “real world.” Teitell states that individuals have even been fired for low reputation scores. As a social media user (GovLoop and beyond), how do youRead… Read more »
Government Social Business
Since joining AIIM a month ago, I have been blessed to be able to expose my thoughts and tweets to a whole new community. I have noticed since using the #AIIM hashtag, I have been getting more ECM and E2.0 practitioners following me than ever before. My normal self-promotion of ideas and re-sharing of othersRead… Read more »