“Community Management should mean Community Engagement: Value, Validate, and Respect” was originally posted to the ChatterBachs blog. Community management should mean community engagement. Here are several ways to make sure you’re reaching this optimal level of community engagement, whether online or offline: Demonstrate value. People have a seemingly unlimited number of resources to draw from.Read… Read more »
No one wants to be the last to know. When a city government begins to use social media to connect with citizens, it’s important to inform employees what you’re doing. Problem is, some employees haven’t gotten on the social media bandwagon yet, and aren’t sure what you’re talking about when you say “the city isRead… Read more »
The clues in the title, don’t bother reading on if you find admitting to have them indulgent. Emer Coleman says humans are messy. Well so is this post, because it’s the culmination of two weeks which have affected me deeply, but in which I have felt, very much, as if I had no right atRead… Read more »
I love the word, but that’s beside the point. An old ex boyfriend found me today on Twitter. No dramas, we parted company reasonably amicably and time passes and turns reasonably into water passing under bridges. We swapped details, little has changed, he’s doing very well for himself as a PM at Channel 4 andRead… Read more »
We judge ourselves by what we feel capable of doing, while others judge us by what we have already done. – Henry Wadsworth Longfellow 5 Fictions About Social Media for Public Health and Healthcare: Craig LeFebvre (@chiefmaven) points out some misconceptions about the role of social media in public health and why we should beRead… Read more »
A California Representative introduces legislation to protect consumer privacy online, state and local government employ crowdsourcing tools to gather citizen feedback, CIA gets social, President Obama has dinner plans with some of the best known representatives of the high tech industry, and Gov20LA founder Alan Silberberg shares takeaways from the most recent conference, all inRead… Read more »
Optimism is rising among small business owners, but, according to a recent Citibank survey, the rosier outlook may not lead to more hiring, Dow Jones Newswire reports today. While more than 80% of small company CEOs think that 2011 will be better than 2010, only 14% say they will hire additional employees. Unfortunately, this isRead… Read more »
The web is integral to my work. Here’s a mockup of my workstation on a typical workday (Note that dual monitors are integral to this set up)(click to enlarge): Tweetdeck (for Twitter) Tweetdeck is open almost all day, and I am constantly paying partial attention to it. I have a it broken down into multipleRead… Read more »
On Tuesday, US Secretary of State Hillary Clinton gave her second speech on internet freedom and social media, two subjects for which she is a strong advocate. She said the internet has become the world’s “town square, classroom, marketplace, coffee house and nightclub”. Today, I attended Facebook’s DC Live Event: Social Media and the WorldRead… Read more »
Mythbusters are in Government — and it’s not just a TV show! I had the pleasure of joining colleagues and friends at the AFFIRM luncheon today where we heard Daniel Gordon, Administrator, Office of Federal Procurement Policy, Office of Management and Budget candidly talk about his priorities and a few myths they are trying toRead… Read more »