By Dave Worsell, Director, Government Solutions, GovDelivery UKThanks for reading this blog post. To be honest, I’m surprised you found it at all. Sure, I’ve got a few people I can always rely on. I know some of you have this page bookmarked, others found it via Google. I suspect most of you saw aRead… Read more »
A new report issued earlier this month predicts nearly 400,000 new plug-in electric vehicles (PEVs) will be cruising American streets per year by 2017. Clean technology market research firm, Pike Research, says that three California cities, Chicago and New York City will lead the way in adoption of these electric vehicles over the next fiveRead… Read more »
As part of an effort to reform the federal acquisition process for technology, US Federal CIO, Vivek Kundra, unveiled an ambitious 25-point plan for addressing many of the issues that plaque the way the government purchases technology in hopes of delivering more value to the taxpayer. Part of the implementation plan was to counter theRead… Read more »
ENSIGN AND K STREET. Roll Call reports on lobbyists’ sentiments here. “In addition to a Senate ethics probe and lagging poll numbers, a once-reliable base of support — D.C. lobbyists — has quietly started pushing party leaders to get the Senator to exit the race altogether.” SEN. BROWN’S BOOK. An advisory opinion provided to Sen.Read… Read more »
A few days ago, the Bertelsmann Stiftung (Bertelsmann Foundation in the U.S.) added a bunch of new videos to its YouTube channel. They really are must-see videos for people in our field; they’re very well-made videos (about 4 minutes long each) that feature the finalists in the 2011 Reinhard Mohn Prize. I can see theRead… Read more »
I never had a favorite national pizza chain until recently, when Dominos Pizza rolled out one of the best customer service campaigns I’ve seen. Have you seen the commercial where Dominos CEO, Patrick Doyle, displays a photo that was posted on Domino’s showusyourpizza.com website showing pizza toppings horribly stuck to the top of the box?Read… Read more »
Creative Commons via wn.com/CRAB Recently, I found myself in an interesting conversation on Twitter regarding the use of social media in emergency drills or exercises. Usually in emergency drills, a script is created that contains various messages or “injects” which are intended to drive participants to act in a certain way. We use these inRead… Read more »
A little known aspect of Australia’s Privacy Act (1998) is provision for Declaration of emergency. The Prime Minister or the Attorney General can make a declaration so that the usual restrictions on collection and use of personal information can be relaxed. The Department of Prime Minster and Cabinet website has a page to list emergencyRead… Read more »
“Community Management should mean Community Engagement: Value, Validate, and Respect” was originally posted to the ChatterBachs blog. Community management should mean community engagement. Here are several ways to make sure you’re reaching this optimal level of community engagement, whether online or offline: Demonstrate value. People have a seemingly unlimited number of resources to draw from.Read… Read more »
No one wants to be the last to know. When a city government begins to use social media to connect with citizens, it’s important to inform employees what you’re doing. Problem is, some employees haven’t gotten on the social media bandwagon yet, and aren’t sure what you’re talking about when you say “the city isRead… Read more »