The Process of Persuasion
Persuasion is essential to getting things done – do you have these essential skills?
Communications
How Does Relationship Management Affect You?
Those who follow the ‘golden rule’ and treat people the way they themselves want to be treated are now told that isn’t good enough. Strong relationship bonds stand the test of time.
Landlines and Smart Phones: Is it time to cut the tether?
For decades we have become accustomed to having a landline phone on our desk. With mobility being part of work processes nowadays we may have a smartphone as well. Do we need both?
5 Ways to Build a Personal Brand – And Put it Into Action
Your personal brand is what makes you unique. It is what distinguishes you, and how people remember you. Your personal brand comprises your entire image: It’s how you communicate to the world online and offline to your citizens, your colleagues and your network. Phone conversations, emails you send, the way you conduct meetings—these are allRead… Read more »
How to Establish Your Personal Brand to Build Influence
Everyone has a personal brand—it just may not be what you want it to be. By being intentional and proactive, leaders can help shape their own reputation, as well as the impact and influence of their team.
Leading a Group Through Difficulty to True Problem-Solving
How do you navigate a team to a sustainable agreement? This simple method will help.
Guiding a Group Through a Problem-Solving Session
Dealing with the “how” of creating an event that gets everyone engaged in co-creating a solution.
Marketing the Clerk’s Office: Branding for the Future
When it comes to marketing and branding, what does the city clerk’s office have in common with Amazon? A lot more than you might think.
How One Small Coffee Meeting Fostered Enormous Community Growth
You don’t need a big budget or a big idea to build community at work. In this post I share one idea I have used in the past to foster community growth.
2 Questions to Ask to Ensure Valuable Intranet Content
Before you develop your next internal comms strategy or craft your next one-off piece of content, asking the three questions below can get you moving toward content that adds value to your organization’s portal.