Leading a Group Through Difficulty to True Problem-Solving
How do you navigate a team to a sustainable agreement? This simple method will help.
Communications
Guiding a Group Through a Problem-Solving Session
Dealing with the “how” of creating an event that gets everyone engaged in co-creating a solution.
Marketing the Clerk’s Office: Branding for the Future
When it comes to marketing and branding, what does the city clerk’s office have in common with Amazon? A lot more than you might think.
How One Small Coffee Meeting Fostered Enormous Community Growth
You don’t need a big budget or a big idea to build community at work. In this post I share one idea I have used in the past to foster community growth.
2 Questions to Ask to Ensure Valuable Intranet Content
Before you develop your next internal comms strategy or craft your next one-off piece of content, asking the three questions below can get you moving toward content that adds value to your organization’s portal.
How You Can Best Communicate and Connect with the Public
Those working in the public sector may at some point find themselves having to deal with public scrutiny. Take a long-term, proactive relationship-building approach, rather than waiting until issues explode and you are caught fighting fires.
3 Communication Tips to Get Your Colleagues’ Attention
Communication can often be an afterthought. But if you frame your message correctly, it’s easier to get the results you want.
What Government Agencies Need to Know About Emoji: Part 3
While emoji have become commonplace, using them to enhance messages has become more nuanced and, sometimes, complicated. Let’s look at some issues that emoji enthusiasts in government should know about.
How, and Why, to Be a Data Storyteller
The continued evolution of data transparency requires that governments move data from informing to enabling stakeholders. Pairing modern technology with the timeless art of storytelling is a key way to overcome current public sector challenges and solve real-world problems.
How to Use Storytelling Techniques for Effective Presentations
Creating a connection during a presentation allows for greater influence on your listeners — and a far less uncomfortable experience for the presenter.