Our professional journeys often are long, winding and unexpected. During her NextGen virtual training summit keynote remarks, an expert explains how to embrace the unknown, and outlines four steps for career growth.
Despite significant public support, there remains a critical, worldwide need for digital accessibility. On this year’s Global Accessibility Awareness Day, let’s go beyond “awareness for a day” and start making concrete changes.
Effectively communicating complex tech topics requires more than just depth of knowledge; it necessitates clarity, empathy, and adaptability in methods of communication.
Data takes an increasingly important role in the business of government. Here are some ways agencies are using data to improve their services.
In 2024, American taxpayers for the first time could file their tax returns online with the Internal Revenue Service for free, and two states launched similar pilot programs that promote state integration. It’s an example of how innovative technology can directly improve people’s lives.
Some agencies have risen to the challenge of social media — spectacularly. Here are some great examples to inspire and amuse.
Feedback about a new approach isn’t always resistance — but resistance is always feedback.
Regularly scheduled dialogues between staff and supervisors can foster a culture of open communication, professional growth, and high morale and engagement.
Involving employees and the public in federal AI projects is essential for fostering transparency and trust. Here are six steps to help.
Veterans often find it challenging to file VA disability claims, but Veteran Service Organizations (SVOs) can help. Here’s a step-by-step guide to maximizing what they offer.