In the run-up to Wednesday’s publication of the health and social care bill David Cameron is discussing his plans to overhaul public services, including the NHS, today. You can voice your thoughts on Cameron’s plans with other social care professionals by grabbing one of the few places remaining at our free expert-led Social Care briefingsRead… Read more »
A new study out yesterday by the Pew Internet & American Life Project found that three-quarters of Americans participate in some kind of voluntary group or organization. Moreover, the study found the lines between online and offline participation in group activity is blurring. In a discussion held yesterday during the State of the Net 2011Read… Read more »
At what point in your career are you considered an expert by others, and when is it appropriate to call yourself an expert? Does being in your field for 10 years inherently mean you are an expert? Do you need to have published articles or serve on a board of directors? What if you haveRead… Read more »
The “Emergency and Education Communication Vehicle” (E2CV) of the Thailand National Electronics and Computer Technology Center (NECTEC) provides an interesting mix of uses which might be applied in Australia. The Thailand Ministry of Science and Technology in collaboration with Cisco Systems equipped a truck with broadband wireless communications and its own power supply. During anRead… Read more »
I think it is more than exciting that HUD launched a blog. It gives the people whose lives they effect a way to interact with them. They even call it the interactive blog. The problem is that they forgot to make it interactive and user friendly. I love that they incorporated video but here areRead… Read more »
The Illinois Public Health Institute has an opening for the position of Program Associate, Community Training and Stakeholder Engagement. The due date for applications is January 28, 2011. The Illinois Public Health Institute (IPHI) is a partnership of public, private and voluntary organizations that seeks to maximize health, wellness and quality of life for theRead… Read more »
Recently read an article that Facebook is becoming more firendly in hopes that more state governments join. A September 2010 NASCIO survey found legals problems in the original Facebook terms of service were one of the important barriest to statel and local governments joining. Here’s what’s Facebook has agreed to do: ·strike the indemnity clauseRead… Read more »
The other day someone asked me, “how do you justify the time you spend on Facebook and Twitter – don’t you have real work to do?” This was after I told my wife that I couldn’t make dinner yet because I had to finish up some work, only to have her chastise me for respondingRead… Read more »
Consistency is one of the building blocks of great customer service. Look at McDonalds. No matter where in the world you are, if you walk into a McDonalds, you know how it will look and what you’ll find and how it all works. You can complete your task quickly because you know exactly what toRead… Read more »
I am currently a student at The Maxwell School at Syracuse University working towards my Masters in Public Administration. I use this blog to write about my experiences at Maxwell, especially related to social media use in the public sector. You can follow me on Twitter: @pjfiorenza and please feel free to leave some comments!Read… Read more »