New Friend Request: How Government Can Use Social Media to Connect with Citizens
Government agencies need to keep their social media tactics fresh to stay connected with their constituents.
Communications
Ping! How Governments Can Get Their Message to Citizens
Real-time text notifications can alert citizens of important details, such as public transit arrival times, disease warnings and regional reminders.
The ‘True Mobility’ of Unified Communications
Unified communications (UC) provides a unified experience and interface for users regardless of the communication medium being used.
How to Deal with Condescending Colleagues
Spend any time in the workforce, and there is a high possibility that you will be made to feel “small” by a colleague talking down to you or devaluing your input. Taking some time, however, to understand what motivates condescension, as well as learning some strategies to combat it, can help.
Call for Speakers for #NAGW2019
The National Association of Government Web Professionals (NAGW) National Conference provides the perfect opportunity to share your expertise with a wide range of web professionals in local, state and federal government.
The First Step Toward Better Contact Centers
Contact center modernization should be a priority for all government agencies. It generates greater citizen satisfaction, increased employee engagement and cost savings. Here’s how to get started.
How You Can Better Use Social Media in Government
A new report from Hootsuite highlights key recommendations for agencies intent on maximizing the benefit of social media, including prioritizing video and visual content and having a social-ready plan for the unexpected.
How to Boost Employee Morale
Government employees were adversely affected by the partial shutdown, missing two paychecks and facing a backlog of work when they returned to the office. So what contributes to a lack of morale and what can employers do about it?
OPM’s Weichert Clarifies Leave Procedures During Shutdown
On Jan. 23 the Office of Personnel Management (OPM) released recommendations for how agencies should carry out the bill for excepted employees.
Digital Transformation Through Electronic Signatures
Paper processes can be a time-consuming and inefficient constraint on agencies. Electronic signatures offer a step up for agencies considering ways to save time and resources.