Communications

Innovation Leaders: What Makes Manor Tick?

With a population of less than 5,000 and a median household income of around $50,000, Manor, Texas, is an unlikely place to find the cutting edge of government e-participation technologies. But thanks to a young and enterprising Assistant City Manager (Dustin Haisler, now of Spigit), Manor has attracted significant investment from a variety of firmsRead… Read more »

Best of 2010: Top 5 Most Popular GovLoop Blogs and Forums

If you’ve ever watched the awards ceremonies, they usually save the Best Movie or Best Actor and Actress until the very end…so my colleagues at GovLoop have covered the best of everything in 2010 on GovLoop and beyond…with the exception of blogs and forums. So we thought we’d leave the best for last. What IRead… Read more »

December 17 Research and Best Practices e-Newsletter

Research Web 2.0 finds its payday (12/10/2010) – McKinsey survey of 3,249 executives finds companies using the Web intensively gain greater market share and higher margins. Majority of respondents using the Web say their companies enjoy measurable business benefits such as increased speed of access to knowledge, reduced communications costs, and increased customer satisfaction. http://www.mckinseyquarterly.com/Organization/Strategic_Organization/The_rise_of_the_networked_enterprise_Web_20_finds_its_payday_2716?pagenum=2Read… Read more »

We Are 300 Million Strong, America! 2010 Census Data Unveiled Today

Today was “an important day for the American people,” said Commerce Secretary Gary Locke as he announced that he had delivered the 2010 Census results to the President under a congressional mandate – something that has happened “only 22 times before” in our nation’s history. Here are snippets of Secretary Locke’s remarks: – achieved aRead… Read more »

Communicate Effectively or Watch Your Program Fail

By Scott Burns, CEO & co-Founder, GovDelivery In the private sector, we take for granted that effective communication is a mission critical function. It’s a matter of survival. If a company has a good product or service, but can’t explain it well, the company goes under. It’s that simple. In the public sector, the valueRead… Read more »

The Stress Doc’s “Top Ten Commandments” for Transforming Reorganizational Crisis: Generating the Four “R”s – Relief and Reflection, Rejuvenation and Recommitment – Part III

Part I introduced three necessary transition stress interventions for engaging an audience on “The Reorg Rag” ™, that is going through transitional crisis: 1) “Bring Your Inner Clint Eastwood” – demonstrate a readiness to empathically and assertively handle audience anger or angst, 2) “Warm Up and Cool Down the Audience” – through healing humor andRead… Read more »

The “New Media Director” Position is Just a Means to an End

This post originally appeared on my external blog, “Social Media Strategery.” In 2010, the position of “New Media Director” within the government has become almost commonplace. From governors to senators to Departments and Agencies, now you can attend a GovUp and leave with more than a dozen business cards, all containing the title of NewRead… Read more »

Keys to Success with Government Video

From the Granicus Blog Last week’s webinar, Top 5 Ways to Increase Website Traffic with Video, attracted over 60 government agencies across the U.S. and Canada. While video becomes a powerful tool for transparency and accountability, government staff members across all different departments are still trying to find ways to use it effectively—to not onlyRead… Read more »