Communications

7 questions to reflect on before hiring a college intern for social media

Originally posted to the ChatterBachs blog: 7 questions to reflect on before hiring a college intern for social media Wait! Don’t hire that college intern for your social media needs… not just yet, at least. First: Stop, and reflect on the following questions: What do I know about their use of social media? Sure, theyRead… Read more »

Gov 2.0 Radio – Publivate Geordie Adams

This week we had Geordie Adams of Publivate on Gov 2.0 Radio They run an innovative/crowdsourcing technology and service company for public service. Some notes from his conversation. The methodology is key -what it is -what it is not -structure around it/responsibilities -strategic elements around it -how you communicate and market it -getting senior leadershipRead… Read more »

Top 5 – Lessons from Online Political Campaigns for Government Agencies

I’m fascinated with online political campaigning. Personally, I think there is a lot government agencies can learn from political and advocacy groups from their online campaigning work. Last week, I spent some time with experts from both sides of the aisle – Republican online guru Jordan Raynor to Democratic RootsCamp. With the main goal ofRead… Read more »

Privacy and Security Implications of Geo-Location Social Media Tools

Originally posted at http://www.thehomelandsecurityblog.com/2010/11/12/privacy-and-security-implications-of-geo-location-social-media-tools/ Privacy and Security Implications of Geo-Location Social Media Tools 2010 November 12 tags: Facebook, fbplaces, Foursquare, geolocation, geotagging, internet privacy, internet security, privacy, security, Social Media by Sara Cohen Geo-location applications and technologies are quickly becoming the latest phenomenon in social media and information-sharing, due to the ease and speed withRead… Read more »

Weekly eNewsletter of Research and Best Practices

Research Using Social Media for Better Customer Service (10/26/2010) – Social media can reshape how government provides service to their customers. Accenture outlines a simple framework for integrating social media into an organization’s customer service strategy. https://microsite.accenture.com/consulting/Pages/The-Evolution-of-Customer-Service-Harnessing-the-Potential-of-Social-Media.aspx?c=MyOutlook_Link1&n=emc_10262010 Effectively Managing Government Records (10/28/2010) – New report from IBM Center for the Business of Government provides aRead… Read more »

Weekly Round-up: November 12, 2010

Gadi Ben-Yehuda Thom Kearny wrote a post titled “Why Do We Collaborate,” which begins to answer the key question raised by my series on Citizen 2.0. Alan Silberberg (the secret identity of @IdeaGov) published a piece on an the critical issue of the digital divide; “Updates on Digital Divide and Gov 2.0“ Happy 235th Birthday!Read… Read more »

CB2: GroupMe Gets the Gov2.0 Treatment

It’s always great when you discover something that’s not only fun but can make your job easier. Recently I became aware of a service named GroupMe that enables you to instantly define a group of friends or co-workers and text them all at once with a single number. To give it a try, I setRead… Read more »

Honor a Veteran today

Join ClearedJobs.Net in honoring veterans today! For each post on our Cleared Military Facebook wall ClearedJobs.Net will buy a Cup of Joe for a Joe, a program that provides a free cup of coffee to soldiers deployed to Iraq and Afghanistan. If you know a veteran thank them for their service to our country. AndRead… Read more »