Communications

Social media people speak up about career empowerment: “Help us help you”

Last week, I posted a discussion topic on Govloop asking what social media people want in their career. Seeing that social media is a relatively new sphere, especially within the government space, it was interesting to note the variety of responses received–ranging from a personal desire to make a difference to opportunities to innovate toRead… Read more »

It’s MY Lifestyle Choice

I just recently set up a second Twitter (@S_Horv) account for strictly professional reasons so that I could tweet work-related information, updates, social media happenings, etc. The first account I established was a personal account. However, over time, the personal account turned into more tweeting about things related specifically to my area of expertise thanRead… Read more »

How To Run an Awesome Gov’t TweetUp – Lessons from NASA

************************************************************************ Not a Member? JOIN NOW (It’s free and Takes 30 seconds) ************************************************************************ So I spent today at the awesome NASA tweetup in Kennedy Space Center. Unfortunately, I won’t be able to stay until the delayed launch (now Wednesday). But I learned a lot in my 7 hours on site about NASA and even moreRead… Read more »

FedDidUKnow Monthly Twitter Summary – October 2010

FedDidUKnow Monthly Archive October, 2010 There are many tools out there to track, capture and download tweets. However, I figured a monthly archive of @FedDidUKnow would be much more useful. Let me know what you think! #Gov can leverage #OCS to create Mass #Notification System for Physical/Public Safety w AdHoc. Ft Hood/Riley using now. http://bit.ly/aF1EegRead… Read more »

Want Lots of Responses to Your Contest? Think PR!

Alice Lipowicz of Federal Computer Week wrote an interesting article about different government contests going on – some very successful, some not so much: http://fcw.com/articles/2010/10/04/low-participation-ssa-contest-remedies.aspx?sc_lang=en I expect we’ll be seeing more of this trend, so if you’re planning to try this approach, I’d like to offer some advice on how to ensure your organization’s contestsRead… Read more »

Help ID new GovTwits after 2010 elections

Americans take to the polls November 2nd, and regardless of the political party results, one thing’s for certain: there will be newly elected officials who won’t be listed in GovTwit. That’s where you can help. If you know or learn of a new governor, senator, representative or any elected official who is on Twitter, pleaseRead… Read more »

Election 2010 Action Plan

Alright everyone, tomorrow is mid-term election day in the United States. Assuming that you are registered and ready to vote here is what I am asking you to do: Join me on Foursquare. Yes, you know how I feel about Foursquare…. However, they are launching an outstanding application tomorrow that highlights all of your FoursquareRead… Read more »

“It’s the Great Pumpkin Charlie Brown!”

I couldn’t resist the opportunity to incorporate one of the season’s classics into our Movie Quote Mondays. For many “Halloween” with Jamie Lee Curtis or “Fright Night” or “Twilight” may be more in keeping with the season, but Linus in his pumpkin patch is one of my all time favorites. It’s a tossup between “It’sRead… Read more »

Welcoming Citizen 2.0 into Your Agency

Over the past few weeks, I’ve written about the other half of Gov 2.0: Citizen 2.0. My goal has been twofold: first, to help citizens understand that engaging government isn’t all-or-nothing. Citizens can participate in meaningful ways both from home and outside it. They can work in and for their community by themselves and asRead… Read more »

Research and Best Practices eNewsletter 10/29

Research 1. Strengthening agencies customer service efforts (10/27/2010) – GAO surveyed 13 government services within major agencies and found each had established customer service standards. Although the standards exist, many were not made available to the public or were difficult to find. http://www.gao.gov/products/GAO-11-44?source=ra 2. Innovation doesn’t happen by accident (07/2010) – Center for American ProgressRead… Read more »