Communications

Podcast: Heather Krasna on her new book, ‘Find a Stable, Fulfilling Career in Public Service’

Join a conversation with career counselor Heather Krasna about her new book, “Jobs That Matter – Find a Stable, Fulfilling Career in Public Service.” Heather talks about finding the right job for the public good, the process of writing her first book, and how she uses social networks such as GovLoop, LinkedIn and Twitter.

On Twitter, Engagement Equals Influence for Gov’t Accounts

A new analysis of government Twitter accounts in San Francisco shows that the most interactive are also the most influential. Of the 35 accounts surveyed last week (excluding political accounts by elected officials and inactive accounts), 11 are graded either above 99 by TwitterGrader, or above 20 by Klout, two of the most trusted TwitterRead… Read more »

Social Media Is For Complainers (But Should Not Be)

In the political world there is a fascinating trend. Those who complain tend to use social media the most effectively. By those who complain I mean those who are NOT in power: 1. Barack Obama (the candidate, NOT the president). He used social media to engage and empower the masses unlike any modern presidential candidateRead… Read more »

Check Out How SF Gov Stacks Up on Twitter

More than three dozen San Francisco officials, agencies and programs are active on Twitter, using the microblogging tool to broadcast messages, interact with citizens and even accept service requests. The SF City Attorney’s Office is highly active on Twitter, and in this spreadsheet we’ve put together, you can check out various City and County ofRead… Read more »

FCC Releases API for License Data

The U.S. Federal Communication Commission (FCC) has released application programming interfaces (APIs) for four of its data collections, including FCC licensing data, through the License View API. Respecting the licensing data, the Commission’s instructional page says: The FCC issues licenses for use of the nation’s airwaves and other purposes. License View API provides snapshots suchRead… Read more »

Privacy News Highlights – August 15th

Some top privacy news Biometrics US – U.S. Scans Afghan Inmates for Biometric Database Wired reports on the U.S. military’s new detention facility in Parwan, Afghanistan, as “an emerging datafarm” where all detainees brought to the facility are given medical exams and have their irises scanned and fingerprints taken to be stored in a militaryRead… Read more »

How To Analyze Use of Twitter and Other Social Media

© Creative Commons adriel [at] adrielhampton.com September 5, 2010 One Saturday, I noticed that my pal Nick Charney was getting a lot of buzz on Twitter while speaking at a big conference. In addition to his fearless innovation, Charney is well-known for his hairstyle, long bangs with a flip. I decided to have a littleRead… Read more »

Do You Have What it Takes to Change Government and Create Gov 2.0?

As I’ve said many times before, Government 2.0 isn’t about technology, but what that technology enables. When the TSA rolls out an initiative like the IdeaFactory, developing and implementing the technology is the easy part (disclosure: my company has supported the IdeaFactory project). When the GSA implements the Better Buy Project, getting UserVoice up andRead… Read more »

As We Do What’s Exciting, Let’s Not Forget What’s Important

Improving government’s customer service means constantly looking for new ways to do things, seizing new technologies, and experimenting. All good. But as we do what’s exciting and new, let’s not forget that we also need to do what’s important. Like implementing all the laws, regulations, and requirements already in place, for government websites. A littleRead… Read more »