Communications

Christians In Government -Where Is The CrowdSourcing Tool We Need To Stop QURAN Burning?

We’ll I can only say that there is a lot for Christians to talk about today at the water cooler. Whether it’s the Islamic Center, or the ridiculous move to hold a public burning of the Koran, people of all Faith’s probably have a lot on their mind after last night’s interviews by Soledad O’Brien.Read… Read more »

Project of the Week: Challenge.gov

1. What is Challenge.gov and what was the impetus for the project?Challenge.gov is a platform which allows federal agencies to post challenges, and at the same time, allows the public to find challenges. The impetus: In a March 8, 2010 memorandum, OMB Deputy Director for Management Jeffrey Zients provided legal guidance on the use ofRead… Read more »

The Changing Relationship Between Accountability and Responsibility

Collaborative technologies apply flattening pressure to hierarchical organizational structures by diffusing the ability to publish, share and disseminate information. For example consider the action of publishing something to the corporate intranet compared to an enterprise wiki. Intranet Publishing is a Linear Process This linear process is designed to ensure compliance with a broad set ofRead… Read more »

Weekly Research and Best Practices

Research Victorian Government (Australia) 2.0 Action Plan (07/2010) – Details how to systematically embed Web 2.0 techniques and tools into government. Highlights four priority areas plus steps to reform public sector culture, build capability, engage proactively, and innovate iteratively. http://www.dtf.vic.gov.au/CA257310001D7FC4/WebObj/20100812Government2/$File/20100812%20Government%202.0%20action%20plan.pdf News 1. YouTube and Automatic Captioning (08/2010) – YouTube and Google Video now offer automaticRead… Read more »

Setting Service Expectations

Check out this article in the San Diego Business Journal. http://www.sdbj.com/news/2010/aug/30/communication-key-avoiding-legal-conflict-workplac/ This is exactly what we’ve been talking about when we talk about the Science of Service. There are Essential Elements in an organization’s effort to create a culture of great service. Giving people written standards and expectations (definitions really) of what great service means,Read… Read more »

Gov 2.0 Radio Hot Links – September 6, 2010

Happy Labor Day, and thank you, organized labor!Benjamin Strong: Federal Employee Internet Bill of RightsIrish Times: Innovation in the city Peter Klein: Analyzing the Wikileaks DataJenifer Levini: Easier living through government transparencyAdriel Hampton: How To – Write a News Analysis of Political Use of Twitter and Other Social MediaGov 2.0 Radio: SaaS Before the CloudRead… Read more »