Because many government organizations can’t afford quality image subscription services, they often avoid photography altogether – which can lead to lengthy, text-heavy reports. Fortunately, there are several websites specializing in royalty-free photography!
If someone uses an unfriendly tone, or forgets to include your name on the meeting invitation, or rolls their eyes when you begin to speak during the meeting, does that indicate malicious intent or are they simply having a bad day?
Agencies need a way to seamlessly integrate citizens’ preferred communication streams in order to drive an improved experience. Learn how by reading this post.
We all, regardless of our age, generation, or cultural background, have a lot to learn from one another and much to offer as well. When we value and embrace our differences, the potential for growth is virtually limitless!
Saying “I’m sorry” isn’t just good manners; it’s a key component of one’s emotional intelligence.
Let’s look at a few Plain Writing Act guidelines to consider as you produce your agency’s content. Your readers are counting on you.
Users who access government services expect the same response and capabilities they have with commercial applications they use regularly on their personal devices. Providing this same experience to the people an agency serves creates a positive brand and shows users they are valued.
The ability to give good feedback is an art. Many of us struggle with it. Following a few key tips can greatly boost the effectiveness of your feedback.
Using Agile for digital communications can help you drive innovation, boost productivity, and deliver outcomes that map to your program’s goals.
Writing to provide clarity is crucial to a reader’s comprehension.